- Report: #572671
Report - Rebuttal - Arbitrate
Complaint Review: Speedbit Inc.
Speedbit Inc.Temple Dr NE Calgary Calgary, Alberta United States of America
Speedbit Inc. Salim Devani Computer problems? Don't go to Speedbit Calgary, Alberta
*Consumer Comment: SpeedBit is horrible
*Consumer Comment: Dear Mr. Not Happy
*REBUTTAL Owner of company: Response
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Dear friends. I am writing to you in regards to an Ismaili computer repair technician who run a business called Speedbit Inc. His name is Salim Devani. Four weeks ago, I had taken my laptop to him to be repaired and freed of adware, spyware and perhaps even infection from viruses. For a price of $90.00 ($94.50 if I wanted a receipt), he promised to fix my laptop and re-install Windows with Office 2007.
When I picked it up, the sound was not working. I called Salim and despite living 5 minutes away (I live on California Blvd in Monterey Park and he is on Catalina Blvd), he refused to come and pick up the laptop. Finally two weeks ago on Saturday, I had time to drop it off to his shop. It was left without the power adapter but being a technician, he had one in the shop to use. He called three days later and said it's ready. My mother was free so she stopped by in the daytime and picked up the laptop. Upon testing it tonight, the sound on Windows Media was still not working. I called Salim and Salim had enough nerve to tell me that I must have done something. I had only turned it on and tried to play music. So he said to download some no name audio software and use that (wonder if that's how he gets repeat business - no name software = spyware, adware, viruses). I did however try that and still the sound was still not working. The computer is now not fuctioning at all. It stops and goes into safe mode upon startup. I then called him and was upset. I told him to come pick up the laptop and not to call me until it was fixed as promised.
He then showed his true colors. He refused to come pick it up, said he would charge me $50 for a house call and blameded me for screwing up the laptop. He even went as far as to say why did your mother not test it when she came in today (My mum as you all know is 67 yrs of age)? I threatened him with police and he said to go ahead and do whatever I like. I then hung up on him. I have called the police (which, coincidently are right beside his shop in Temple by Basha Foods. He is in the drycleaners). They have suggested I speak to a constable and after filing a report, they will pay him a visit personally. They were particularly interested in the fact that he took cash without providing a receipt or charging GST which is a federal offence if you own a legitimate business.
Please do not ever engage in any business dealings with Salim Dewani or you may find yourself being left with a half assed job and at a loss from your wallet. Please also let your friends and family know of what this man is doing towards his customers.
This report was posted on Ripoff Report on 02/21/2010 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Speedbit-Inc/Calgary-Alberta-/Speedbit-Inc-Salim-Devani-Computer-problems-Dont-go-to-Speedbit-Calgary-Alberta-572671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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