Complaint Review: Spiegel - Internet
- Spiegel http://www.spiegel.com. Internet U.S.A.
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- Category: Sales People
Spiegel Coupon Promotion Scam Internet
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Order items on spiegel catalog used coupons that the Spiegel sent me on their emails and used a free shipping code I got on the internet. Spiegel sends me a confirmation with both coupon amounts deducted (53.15) and then send me another confirmation 2 days later charging me the full price (103) with none of the coupon amounts deducted. Spent 45 minutes arguing with the sales representatives and finally stated I will just dispute on my credit card, as I was not paying one cent above the 53.15. Called credit card company the excessive amount was going to be denied as I had the first confirmation showing the 53.15 price. Spiegel then later contacts me stating they will honor both coupons but it would take 2 billing cycles to credit (way to use the float). While I was arguing with them I was on the computer reading all the same complaints I was stating and representative acknowledge this stating it was an issue they have with 3 party vendors sending out codes, really reject them I have put in there codes and they rejected because they had expired. Nothing more than a scam.
Susan
Hermosa Beach, California
U.S.A.
This report was posted on Ripoff Report on 08/09/2009 09:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spiegel/internet/spiegel-coupon-promotion-scam-internet-477841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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