• Report: #1129078

Complaint Review: SPIRIT AIRLINES

  • Submitted: Fri, March 07, 2014
  • Updated: Fri, March 07, 2014

  • Reported By: SPIRIT SCAMS BEWARE! — colorado springs Colorado
SPIRIT AIRLINES
Colorado Springs, Colorado USA

SPIRIT AIRLINES Refused to Return money Colorado Springs Colorado

*Consumer Comment: You need to read what you buy

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Purchased airfare and insurance, after purchasing and 72hours realized that I would have to pay for a booking fee upon arrival, additional baggage fees for carry on. Called customer service and asked if my insurance I purchased would cover a cancellation fee being that I was over 24 hours from purchasing and was told absolutely that is what the insurance was for. Cancelled my tickets, the called insurance to file a claim and was told I had to be sick within 24hours of the flight or incapacitated due to an accident. THIS IS A RIP OFF.


This report was posted on Ripoff Report on 03/07/2014 02:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/SPIRIT-AIRLINES/Colorado-Springs-Colorado-80914/SPIRIT-AIRLINES-Refused-to-Return-money-Colorado-Springs-Colorado-1129078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

You need to read what you buy

AUTHOR: Freq Flyer - ()

First - Spirit Airlines is a rip-off but if you had read theoir website before you bough then you would have seen that they load you up on fees after the fact.

Second - If you had read your insurance it states CLEARLY in the discription that the insurace is to cover you if you have to cancel due to your illness or the illness of an immediate family member not because you changed your mind

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