- Report: #1115364
Report - Rebuttal - Arbitrate
Complaint Review: Spirit Incentives
Spirit IncentivesFt Lauderdale , Florida USA
Spirit Incentives Rip Off We paid for a two night get away for a total of $100.00. I read all of the disclaimers and called a couple of times and was hung up on. Then due to the holidays, I thought okay I will call back and schedule it when things are over and done. So I called back on January 14th, 2014 to try and get in since my certificate expired at the end of February 2014. They said sorry but the 60 day period stands and you can't have the two day get away. Ft Lauderdale Florida
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Really all because in December they did not answer the phone and I was hung up on a few times. Poor customer service as far as I am concerned. I ended up with this by meeting people for Silverleaf Resorts at a Camping Show in Chicago last year. Well this year I am going to park myself by that booth for a while and let people know that this is a huge scam! And to let the sales people know that too.
We went to a camping show in Chicago last year and that is how I managed to get roped into this deal. It was through seeing a resort called Silverlear Resorts. Once we completed the tour and declined the timeshare option we chose the two night option for a water park for $100.00 package. Sounded great! Well that was because it was too good to be true.
I tried calling Spirit in December and they did not answer or hung up on me. So I just decided to wait until after all of the holiday festivites were over. I called back today, January 14, 2014. The representative I received on the phone stated that the 60 pre-reservation period was up so there was nothing they could do for me as far as reservations. I said well I tried to call in December and told her my problems and she did not acknowledge that.
So after a few more minutes on the phone I found out that we are able to get our $100 deposit back. So I said I would take it. But you can bet that at the next camping show in February I will let other people know about the problem I had so they do not make the same mistake!
This report was posted on Ripoff Report on 01/14/2014 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Spirit-Incentives/Ft-Lauderdale-Florida-33307/Spirit-Incentives-Rip-Off-We-paid-for-a-two-night-get-away-for-a-total-of-10000-I-read-1115364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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