- Report: #1077169
Report - Rebuttal - Arbitrate
Complaint Review: Spitzer Toyota
Spitzer Toyota4710 William Penn Highway Monroeville, PA 15146 Monroeville, Pennsylvania USA
Spitzer Toyota Dishonest and Rude Service Monroeville Pennsylvania
*Author of original report: They made this right by us
*UPDATE Employee: Dealership Response
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My husband and I bought our Prius at Spitzer and had a good experience initially. We are relocating out of state and wanted to sell our Honda before our move. Last Saturday, the 17th we had an appointment to have our car looked at for a possible sale. We were told that they would purchase it for $1,675. We took the car back one week later to complete this transacation. First we were told they didn't want to purchase it at all, then they offered us $1,000 for our car. When we inquired why the price had decreased by $675 in one week...the used car purchase manager stormed over....said "I don't want to do business with you" and asked us to leave.
If they didn't want to buy the car, that was fine but they should have told us that on the 17th and not brought us back a week later to be treated so rudely.
This report was posted on Ripoff Report on 08/19/2013 04:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spitzer-Toyota/-Monroeville-Pennsylvania-15146/Spitzer-Toyota-Dishonest-and-Rude-Service-Monroeville-Pennsylvania-1077169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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