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  • Report: #951368

Complaint Review: spokeo

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  • Submitted: Fri, October 05, 2012
  • Updated: Fri, October 05, 2012

  • Reported By: Jux — Oklahoma City Oklahoma USA
spokeo
556 S. Fair Oaks Ave Suite #101-179 Internet United States of America

spokeo Scam, Hidden Limitations, False Hit Information, Deceptive Hit Response , Internet

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When you test the company and enter a phone number or name, you will get a splash screen that claims they have found information -- but you need to register. When you register you soon find out they conduct Automatic re-billing.  In this instance I created an account, used pay-pal to pay. After my   PREMIUM account was created, I entered the phone number.. the response was "unable to provide name or address information on the number" but that it was a Cell number and who the carrier was.... DUH. 

So after trying a few more numbers I was finally greeted with the information "You have reached your reverse phone search quota. Please upgrade your account."  Keep in mind I purchased a "PREMIUM" account. So after digging around in the hidden verbiage, sure enough there it is you are limited to "20" looks ups a month so much for PREMIUM.  

In short this company promises what they do not deliver, but they do it in such way, that while morally or ethically  questionable-- it is none the less legal.  

Should be interesting as I try to cancel my account. 


This report was posted on Ripoff Report on 10/05/2012 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/spokeo/internet/spokeo-Scam-Hidden-Limitations-False-Hit-Information-Deceptive-Hit-Response-Internet-951368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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