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  • Report: #166698

Complaint Review: Sports Illustrated - Finish Line

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  • Submitted: Fri, December 02, 2005
  • Updated: Wed, January 11, 2006

  • Reported By:old forge Pennsylvania
Sports Illustrated - Finish Line
3308 N Mitthoeffer Rd Indianapolis, Indiana U.S.A.

Sports Illustrated - Finish Line ripoff Indianapolis Indiana *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Suggestion: cancel your trial periods

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I had the same issues with Sports Illustrated/Finish Line stealing money from my checking account for magazine subscriptions.

I bought a jacket in the Finish Line Sports store, I paid with my debit card (BIG mistake) the clerk told me that they were giving a "free subscription to sports illustrated magazine" all I had to do was write my name & address on a card. & I did not sign anything other than my receipt for the purchase. 6 months later I get a charge of $49.95 taken from my checking account!!! when I called SI they told me that the Finish Line clerk "gave me the agreement when I signed it" I explained that I not only NEVER signed an agreement I also NEVER got anything from the Finish Line associate. SI did refund my account a few days later but when I contacted the Finish Line store regarding this I was basically told; Sorry you will have to deal with SI.

Angela
old forge, Pennsylvania
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


This report was posted on Ripoff Report on 12/02/2005 08:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sports-Illustrated-Finish-Line/Indianapolis-Indiana-46235/Sports-Illustrated-Finish-Line-ripoff-Indianapolis-Indiana-EDitors-Suggestions-on-how-166698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

cancel your trial periods

AUTHOR: Amy - (U.S.A.)

I work for a card service department. We can
charge things back to Visa for different reasons,
but if you accepted a trial membership, and did
not cancel it, there is nothing Visa can do.
Your accepting of that offer, was also accepting
you would cancel it if you didnt want it. Why
would you get free magazines for nothing? You
need to call the company that took your money,
your bank didn't take, you gave your info out
for someone else to take it. If you called here,
the first question that would be asked is "When
did you cancel the service?" If you do not have
a date or a confirmation number, this would be
considered a service you accepted.
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