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Report: #932242

Complaint Review: sprint pcs - Overland Park Kansas

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  • Reported By: slugg0 — West Palm Beach Florida United States of America
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  • sprint pcs 6200 Sprint Pkwy World Headquarters Campus Overland Park, Kansas United States of America

sprint pcs BAIT AND SWITCH - TRYING TO SCAM ME OUT OF $525.00 !!!! Overland Park, Kansas

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I signed up for Sprint's so called, "UNLIMITED USAGE" plan... i was told that i had FOURTEEN (14) DAYS TO CANCEL and receive a FULL REFUND.. NO QUESTIONS ASKED.. Four days later, i receieved E-Mail, telling me i had GONE OVER my USAGE LIMIT, when i was told i had an UNLIMITED PLAN... i had paid them $53.00 when i took out the service.. for ONE MONTH..

This E-Mail said they were now charging me five cents per mega byte of usage.. i IMMEDIATELY replied, telling them i had NOT signed up for ANY kind of service that had any type of LIMIT of usage, and that i was CANCELLING IMMEDIATELY, and that i would be taking back their plug in modem thing the next day, and expected a full refund... and that i was CANCELLING this service immediately...

As soon as i sent that E-Mail, i unplugged it, and put it back in the box it came in.. The following day, i took it back to the store i had gotten it from, and they refunded me my $53.00 right there and then... 
 
 Their representative (at the store) assured me that we were SQUARE, and that i had the RIGHT to CANCEL this, and that he understood it just didn't work out.. and he was polite...  i left there satisfied, that i had gotten my money back, and that maybe sometime in the future, i might consider using them again... they had proven true to their word...  yeah, right...

TWO MONTHS later, i get an E-Mail from Sprint, warning me that if i didn't pay them over $525.00, that they would turn me over to a collection agency...  $525.00..?  WHAT $525.00 ??? They have NOT DENIED that they have gotten ALL of their equipment back, or that it was in good condition.. they are simply trying to SCAM me out of $525.00 ....!!!

Other internet providers charge LESS than what Sprint says they charge per month, and it is for UNLIMITED SERVICE...  so WHAT is this $525.00 about, for FOUR DAYS of USAGE...??  i am going to get a CLASS ACTION SUIT going against Sprint.... i was astounded, to find over 2550 COMPLAINTS against Sprint on this forum, when i first typed in "Sprint"....  HOW CAN THEY KEEP DOING THIS, AND NOT BE SHUT DOWN BY THE FEDERAL TRADE COMMISSION..???!!!

This report was posted on Ripoff Report on 08/24/2012 05:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/overland-park-kansas-66251/sprint-pcs-bait-and-switch-trying-to-scam-me-out-of-52500-overland-park-kansas-932242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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