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Report: #1334308

Complaint Review: SPRINT - Internet

  • Submitted:
  • Updated:
  • Reported By: SPRINT — MARTINSBURG West Virginia USA
  • Author Confirmed What's this?
  • Why?
  • SPRINT Internet USA

SPRINT CREATED A FRAUDULENT BILL. CANCELLED AFTER 7 OR 8 YRS. OF SERVICE. BILL NEVER EXCEEDED$ 64.00 HUSBAND & I ARE COMPUTER ILLITERATE. RARELY ON COMPUTER, ONCE I CANCEL SPRINT RECEIVED A BILL FOR $ 331 CAROL STREAM ILLINOIS

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Sprint created a fraudulent bill. I've been a customer with them for 7 or 8 yrs. Only had computer service with a broadband thumb drive 3g connectioncard 5gb. The bill never exceeded $64.00 and some change. Husband & I are computer illiterate and rarely on the computer. I called Sprint and cancel my services on 10-11-16 2:34pm. I have a confirmation # confirming this transaction. I recieved in the mail a bill for $331.89. I paid my Sept.bill  $62.14. When I called them they gave me an excuse saying I went over my minutes and overages. He also claims by me canceling that made it jump up to 6 gb. Both the letter and bill was dated/time, 10-12-16 3:06am. That was 12 hrs. and 34 minutes after I had already cancel their services. What a coincidence that I should recieved such a enormous outstanding bill after closing my account.

This report was posted on Ripoff Report on 10/21/2016 04:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/internet/sprint-created-a-fraudulent-bill-cancelled-after-7-or-8-yrs-of-service-bill-never-exce-1334308. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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