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  • Report: #1042786

Complaint Review: SPRINT

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  • Submitted: Fri, April 12, 2013
  • Updated: Fri, April 12, 2013

  • Reported By: Jackkovi — San Diego California
SPRINT
KSOPHT0101-Z4300 6391 Sprint Parkway Overland Park, Kansas United States of America

SPRINT SPRINT cont. to bill me even after I closed my account & PAID in full the deactivation fees. Overland Park, Kansas

*Consumer Comment: You can Even Trust the BBB anymore. Fraud Alert BBB Scam!

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I had a cell phone account with Sprint back in 2007 or 2008 it was a while back. I was very loyal to Sprint always paid my cell phone bill on time even though every single month they would always over charge me. 

I finally became fed up with having to call every month to make corrections to my bill. & was very sick & tired of being over charged & having to make call every single month to sort out the same problems from the pervious months. 

I was more than willing to pay the deactivation fee which was about $245 somewhere along those lines. Plus my last months bill so it came out to over $300 that I paid them to end the contract. I thought that would be the end of the nightmare with Sprint & that I would never ever use there crappy services again or ever recommend them to anyone.

A few years later I checked my credit scores & saw that there was negative points from a collection agency. I contacted that collection agency & they said I owed Sprint $400.00. So I called Sprint they said I never closed my cell phone account & that they had only suspended my line so they kept my cell phone line open for 6 months then closed it out & charged me for it. Um what?! Since it was such a long time ago she couldn't actually open up my account & notes etc. I asked her what was the last payment they received from me she said $300. So not only did they charge to deactivate my phone when I specifically asked them to close it they kept it open so they could continue charging me & now that unpaid bill is in collections. I am still receiving letters from the collection agency & I still refuse to pay Sprint another dime. 

This report was posted on Ripoff Report on 04/12/2013 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/SPRINT/Overland-Park-Kansas-66251-4300/SPRINT-SPRINT-cont-to-bill-me-even-after-I-closed-my-account-PAID-in-full-the-deactiva-1042786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

You can Even Trust the BBB anymore. Fraud Alert BBB Scam!

AUTHOR: ericbradshawhouston - ()

You cant even trust the BBB anymore.. Fraud Alert!! BBB is a Scam! Pay for Grades even if youre a scam business the bbb will give you and A+rating so you can continue ripping people off!!

http://www.youtube.com/watch?v=Yo8kfV9kONw

http://abcnews.go.com/Blotter/business-bureau-los-angeles/story?id=18706507

http://www.mechanicsresponds.com/

http://bbbscam.net/

Brian Ross with 20-20 just sut down the BBB for Fraud!

Here is the reports and why your having issues with the bbb trying to hurt your business...

http://www.youtube.com/watch?v=Yo8kfV9kONw

http://abcnews.go.com/Blotter/business-bureau-los-angeles/story?id=18706507

THIS IS HOW THE BBB OPERATES. THIS COMPANY HAS PAGES AND PAGES OF RIP OFF REPORTS. OVER 200 COMPLAINTS WITH THE BBB AND YET EVEN THOUGH THIS COMPANY IS UNDER INVESTIGATION WITH THE SECRET SERVICE FOR CREDIT CARD FRAUD THE BBB GIVES THEM AN A+RATING SO THEY CAN CONTINUE RIPPING FOLKS OFF AND PAYING THE BBB FOR THE GRADE!!!

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