bought a mini cam from them for 149$+shipping+tax, the clip broke within 5min.of receiving it [April 2012], contacted them, they asked for a picture, sent two, never heard from them again, wouldn't reply to any calls or emails, until, June 2012, when I posted a nasty review at sitejabber.com.
Got an instant response from mr eric, he apologized & put the blame on a neglectful employee [him] said 4 months is too long to have waited for the part & response, he offered me, a complete refund or an exchange or a 50$ check, I chose the check, he said I would get it in 2 weeks, it never came, instead the sent a defective used cam, missing 2 screws & the sd micro card & of centered lens, got the clip, so I let it go.
I believed in him, that I'd removed the nasty review, my big mistake, last week I finally found this item, selling at Amazon for 23$ [one of the reviews describes it to a T, it's called the worlds smallest voice recorder, that's what my box says too, but I ordered a mini spy cam], I've been trying to research this unit the following weeks they didn't reply in April, to get my own clip, I'ts nearly impossible when there's no model # or manufactures name on box.
I've contacted them with many email, they will not adjust the price, they only want me to ship it back for a refund, I don't trust them, I told them if if you can give a total refund 9 months later, you can give me a partial refund, that I no longer trust them, I'm not letting have the evidence too, now he's saying that's all he can offer & I can't have both, told him to read the emails very carefully, not one time did I say I wanted both, just an adjustment.
There's not any denial that the cam is fake, avoids that topic completely, also has threaten me, that if I communicate with them again, he will have his "lawyer" deal with me, he's a crook, wont adjust the price but says he can only give a full refund upon receiving the cam, & pay a lawyer.
Stay clear from this company, they claim everything's shipped from a warehouse, there's no warehouse, it's a PO box at the Pharmaprix drug store postal service at 1185 Moody, Terrebonne Quebec, claims that they offer the best prices for high quality products, not knock offs like other sites, & only buys from Canadian retailers, my thing comes from china, made by Neewer, retails for under 25$, see why I don't trust him, can't afford to send him anything, he owes me at least 100$.
I've posted all the emails on facebook in my photo album [screen shots], in process with consumer protection at the moment, also informed pay pal, BUYER BEWARE, I'm only losing 100$, but he will lose much more in sales, I will haunt him forever, if I can write it and at least save 1 person, I'll warn the world.
The specs for the cam aren't correct, claims a 2hr. battery life, try 52min. the guy at Amazon gets 40min, guess i got lucky[ha ha] and when I mention where's my 50$ check, he replies, I sent you another cam+it cost us 20$ shipping, you don't send cams worth 150$ for free, he knows it's a cheap 23$ knock off.
He claims a judge will rule in his favor or anyone who will listen, but he avoids the check part & my accusations of the 23$ cam that was sold to me for 186$ in total, he's twisted every conversation we've had to make himself look good, if your not guilty, you would argue the price of the item & prove it's not a cheap over priced knock off, and the 50$ check.
That's why I can prove he ripped me & others off, sending a 23$ cam is cheaper than the 50$ check, why would you send a cam suppose to be worth 149$ instead of the 50$, makes no sense