Complaint Review: Square - San Francisco California
- Square 1455 Market Street Suite 600 San Francisco, California USA
- Phone: 415-375-3176
- Web: www.squareup.com
- Category: Credit Card Processing Companies
Square SquareUP Square has held $7,500 for 90 days on the day they were to deposit they add 60 MORE days San Francisco California
*General Comment: How did you recover before 60 days
*Author of original report: Finally got my money.... :S
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Absolutely ludicrous experience thus far with this company, I fear I should have never used these swindlers. So, my account was deactivated, I had only one $88 charge back.
I had my account closed, all my money held, as mentioned roughly $7,500 for 90 days. Rough, but whatever, I understand there could be customer charge backs, anyways there was no further charge backs and yet on the day the were to deposit my sales they send an email saying,
" Due to the recent charge backs on your account, any funds currently in your Square account will be held for an additional 60 days. Thank you for understanding. Sincerely,Square Account Services." Chargebacks on your account?!? I have had charge back on the account - as in only one. They have the nerve to thank you for understanding? I don't know what they are smoking???
I am starting to think I may have to settle this in court and sue them for damages on top of what they owe me. Never would I recommend this company to anyone, what a waste of time money and resources. ABSOLUTELY NO customer support, live chat, or 1800 #'s.
No response from the emails I have sent either. Absolutely shocking that a business can do this to a small business owner! 1 charge back of 88$ doesnt required $7500 to be held. Not to mention its been held 90 days and no new charge backs came through. I should have the majority of my money back, It's just disgusting how they treat their customers.
This report was posted on Ripoff Report on 07/28/2016 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/square/san-francisco-california-94103/square-squareup-square-has-held-7500-for-90-days-on-the-day-they-were-to-deposit-they-a-1319387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
How did you recover before 60 days
AUTHOR: John - (United States)
SUBMITTED: Thursday, September 13, 2018
Any information would be helpful, it just happened to me!
#1 Author of original report
Finally got my money.... :S
AUTHOR: - ()
SUBMITTED: Wednesday, August 24, 2016
Square finally released the funds. :S What a s****y experience!
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