- Report: #1053000
Report - Rebuttal - Arbitrate
Complaint Review: St Vincent De Paul, Spring Hill FL
St Vincent De Paul, Spring Hill FL1291 Kass Cir Spring Hill, Florida USA
St Vincent De Paul, Spring Hill FL Stealing, Rude, Unhelpful, Fraud, Bad Service Spring Hill Florida
*General Comment: St Vincent de Paul Society Rebuttal to Complaint Spring Hill Florida
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St. Vincent De Paul in Spring Hill, FL is a fraud. I witnessed employees claiming & taking donations for themselves before they even had a chance to hit the floor. They were unbelievably rude and unhelpful to my wife and I, who have donated to the organization in the past. We stood at the jewelry display section unwaited on for over 15 minutes as the elderly ladies behind the counter chit-chatted amongst themselves. They favor customers who they are familiar with as they allowed a woman behind us in line to CUT and after we had been standing at the jewelry waiting for assistance, decided to assist someone else that had just walked up. I will NEVER donate to St Vincents De Paul again. I have donated expensive antiques, clothing and jewelry, none of which I ever saw make it to the floor and I use to go there every day after work. SOMEONE there is taking anything worth money and it's not making it to where it should be - I donated to help those in need, not to have employees get the items.
I cannot get over how unhelpful and rude some of the ladies are that work there. They act like it is literally the worst part of their day when you ask to see something in the case. Why work there if you're not willing to interact or assist customers? If you want to chat or gossip amongst your lady friends, join a knitting club.
One time I was at the jewelry display alone, standing there becoming more impatient as the minutes past and the ladies would glance over as they were talking amongst themselves, clearly seeing me standing there waiting to be assisted, I finally spoke up, only for one of the woman who work there to say "Yup, hold on." and continue with the small-talk. I was listening to the conversation and it was NOTHING work related. Finally another woman walked up to the counter I had been standing at, it was only then that one of the ladies reluctantly got up and came over to assist (she had longer grey hair, neck length and her attitude was horrible), but to my surprise, she didn't even assist me, she chose to assist the lady who had just walked up! It appeared they were familar with one another, but that is just absolutely ridiculous.
Finally, when she decided she was ready to help me, I asked to see a ring. She took it out and stood there with it in her hand. I asked to see it to physically inspect it. She reluctantly gave it to me after taking forever to check it out herself, I looked at it and set it on the counter to continue looking and she picked it up and went to put it back in the case. I said "I may want that." and held my hand out. She didn't put it in my hand though, she held on to it... She said "Would you like me to put it at the register for you?" I said, I'd like to take a look at it and try it on, but there are other things I'd like to look at." The whole thing was just ridiculous. I'm a well dressed individual, my ring alone cost more then the average car. It's not like I look like someone who would steal. I just don't get it. I'm not the one working at a thrift store, so I'm confused as to why i was treated like this.
At the end of the day, the words that come to mind when i think saint vincent depauls in spring hill florida are fraud, liars, thieves, fraudulent charity, rude, unhelpful and a joke of an organization.
YOU St. Vincents will NO LONGER get any money or donations from my family.
This report was posted on Ripoff Report on 05/22/2013 12:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/St-Vincent-De-Paul-Spring-Hill-FL/Spring-Hill-Florida-34606/St-Vincent-De-Paul-Spring-Hill-FL-Stealing-Rude-Unhelpful-Fraud-Bad-Service-Spring-1053000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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