- Report: #84294
Report - Rebuttal - Arbitrate
Complaint Review: Stainsafe
StainsafeHiatt Drive, Palm Beach Gardens, Fl Palm Beach Gardens, Florida U.S.A.
Stainsafe - Warranty Furniture Protection And Value City Furniture Dishonesty and Scamming at its very best - Stay Clear!! ripoff Palm Beach Gardens Florida
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I was then told 3 weeks later (after not hearing from Stainsafe) that my claim was being reviewed to decide whether they were going to replace or repair the items,was told it would take 1 to 2 weeks for a letter to arrive. Never did, called back and was told by another rep. that there is no record of earlier call but she will mark this as priority and forward to claim dept.
Talked today to Value City - Altoona where furniture was purchased, got a call back from them stating they were able to access Stainsafe computers and that they rejected my claim for unspecified reasons other than they didnt cover what was damaged. My reports to the Florida & Pennsylvania Attorney General Offices are prepared and being mailed. I urge all customers to take the time and do the same.
Northern Cambria, Pennsylvania
This report was posted on Ripoff Report on 03/17/2004 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stainsafe/Palm-Beach-Gardens-Florida-33418/Stainsafe-Warranty-Furniture-Protection-And-Value-City-Furniture-Dishonesty-and-Scamming-84294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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