• Report: #1042272

Complaint Review: stamps.com

  • Submitted: Wed, April 10, 2013
  • Updated: Thu, April 11, 2013

  • Reported By: anonymous — Littleton Colorado
stamps.com
Internet United States of America

stamps.com USPS I thought I was signing up for the ability to print my own U.S. postage ,from time to time, using my credit card and my printer to print the bar code, instead this is a money-making website which uses , Internet

*UPDATE Employee: Stamps.com Response

*Consumer Comment: You can Even Trust the BBB anymore. Fraud Alert BBB Scam!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I thought I was creating an account which was affiliated with the US POST OFFICE to print postage (using my credit card) from time-to-time - as a bar code - to affix to my packages and saving me a trip to the post office. 

I had NO IDEA that I was going to be charged a monthly fee  of $15.99 for this "privilege" - whether I printed any postage or NOT.  I noticed it on my statement today, and went back for several months to realize that it has been going on since December. 

So, I essentially paid over $60.00 for printing postage of under $6.00 one time !  what a scam.  Why would any one spend that kind of money when you can go to the post office for free. 

The most disturbing part is I was lured in by this site which came up first and second when I did a web search for USPS - and it's not even affiliated with the USPS.  This shouldn't be allowed.  I'm sure I'm not the only one that has gotten duped by these folks and their "official-looking" website.

This report was posted on Ripoff Report on 04/10/2013 04:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/stampscom/internet/stampscom-USPS-I-thought-I-was-signing-up-for-the-ability-to-print-my-own-US-postage-f-1042272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on stamps.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Stamps.com Response

AUTHOR: StampsComCorp - ()

Hello,
 
Stamps.com apologizes for any misunderstanding.  We offer a four week no-risk trial so that you may use our online postage service and determine if the service fits your mailing and shipping needs. 

If you do not like the Stamps.com service, you may cancel at any time during the four week trial period and you will not be charged any subscription fee for using the service.  However if you do not cancel the Stamps.com service and go past your four week trial period, you will be charged $15.99 for using the service during that first "trial" month.   After you pass the four week trial period and become a regular customer, you will be charged $15.99 each month moving forward.  You may cancel at any time -- there is no long term agreement.
 
During the registration process for Stamps.com and before a customer's account has been created, (on the page called Postage Account Credit Card Authentication) all prospective customers will see the following text:
 
Why do you need my credit card information? 
Your credit card is required by the USPS to set up your USPS postage account.  Your credit card will not be charged unless you buy additional postage or Stamps.com products, or if you continue past the NO-RISK 4-week trial period. 
 
We provide and disclose terms that we do expect all potential customers to read, review, and agree to before they create their accounts.  Accounts cannot be created without customers indicating that they have read the terms by clicking on the I Agree box. 
 
We do not represent ourselves as the United States Post Office, but as an approved USPS PC Postage vendor.  Additionally, Stamps.com offers many features such as access to all USPS mail classes, eCommerce integrations with marketplaces such as eBay, Amazon, Etsy etc., discounts over retail rates and much more.  Stamps.com customers can avail of all these services from the convenience of their home or office, with a computer and printer.

We do apologize again if there was any confusion and would be happy to further review your account. Could you e-mail us your full name and phone number to social@stamps.com?

Sincerely,
Divya
Stamps.com
Respond to this report!
What's this?

#2 Consumer Comment

You can Even Trust the BBB anymore. Fraud Alert BBB Scam!

AUTHOR: ericbradshawhouston - ()

 
You cant even trust the BBB anymore.. Fraud Alert!! BBB is a
Scam! Pay for Grades even if youre a scam business the bbb will give you and
A+rating so you can continue ripping people off!!

http://www.youtube.com/watch?v=Yo8kfV9kONw

http://abcnews.go.com/Blotter/business-bureau-los-angeles/story?id=18706507
http://www.mechanicsresponds.com/
http://bbbscam.net/

 Brian Ross with 20-20 just sut down the BBB for Fraud!
Here is the reports and why your having issues with the bbb trying to hurt your business...

http://www.youtube.com/watch?v=Yo8kfV9kONw
http://abcnews.go.com/Blotter/business-bureau-los-angeles/story?id=18706507

THIS IS HOW THE BBB OPERATES. THIS COMPANY HAS PAGES AND PAGES OF RIP OFF
REPORTS. OVER 200 COMPLAINTS WITH THE BBB AND YET EVEN THOUGH THIS COMPANY IS
UNDER INVESTIGATION WITH THE SECRET SERVICE FOR CREDIT CARD FRAUD THE BBB GIVES
THEM AN A+RATING SO THEY CAN CONTINUE RIPPING FOLKS OFF AND PAYING THE BBB FOR THE GRADE!!!

We Remove RipOff Reports Fast! Proven Results w/ Internet ExpertsSearch Results
electronic-payment-systems | Ripoff Report | Complaints Reviews
...www.ripoffreport.com/.../electronic-payment-systems.aspxThe Ripoff Report
allows you a central place to enter complaints about ... FRAUD ALERT!!, Time to
investigate Colorado BBB Chapter and EPS Author: mountain ...

eps-na.com BBB Colorado is allowing companies to ... - Ripoff
Reportwww.ripoffreport.com/www-eps.../internet-internet-93c40.htmMar 14, 2013
eps-na.com BBB Colorado is allowing companies to buy A+ratings..Eps-na.com is
underinvestigation for credit card fraud by the FTC and ...

Ripoff Report | Electronic Payment Systems | Complaint Review
...www.ripoffreport.com/.../electronic-payment-systems-eps-e06...Jul 25, 2012
Electronic Payment Systems EPS90, EPS, Flex Pay LLC, Is Merrick Bank Complicit?
Englewood ... Ripoff Report | Complaints Reviews Scams Lawsuits Frauds
Reported. ... Englewood Colorado United States of America ...

EPS | Ripoff Report | Complaints Reviews Scams Lawsuits Frauds
...www.ripoffreport.com/directory/EPS.aspx?p=3The Ripoff Report allows you a
central place to enter complaints about ... EPS ELECTRONIC PAYMENT SYSTEMS OF
COLORADO RIP=OFFS, FALSE AND ...

Ripoff Report | EPS, ELECTRONIC PAYMENT SYSTEMS
...www.ripoffreport.com/eps.../complaint-review-inglewood-col...Feb 3, 2012
EPS, ELECTRONIC PAYMENT SYSTEMS I had the hardest time trying to cancel. They
gave me a small window of time to cancel. They kept ...

EPS | Ripoff Report | Complaints Reviews Scams Lawsuits Frauds
...www.ripoffreport.com/directory/EPS.aspx?p=2The Ripoff Report allows you a
central place to enter complaints about ... eps Total Ripoff, nondisclosure of
fees, englewood, Colorado *UPDATE Employee.

eps-90 | Ripoff Report | Complaints Reviews Scams Lawsuits
...www.ripoffreport.com/directory/eps-90.aspxThe Ripoff Report allows you a
central place to enter complaints about companies or ... NOT EPS company,
Nonsense Author: Denver Colorado Credit Card ...

electronic-payment-systems | Ripoff Report | Complaints Reviews
...www.ripoffreport.com/.../electronic-payment-systems.aspx?p=...The Ripoff
Report allows you a central place to enter complaints about ... EPS ELECTRONIC
PAYMENT SYSTEMS OF COLORADO RIP=OFFS, FALSE AND ...

Eps | Ripoff Report | Complaints Reviews Scams Lawsuits Frauds
...www.ripoffreport.com/directory/Eps.aspxThe Ripoff Report allows you a
central place to enter complaints about companies or ... eps-na.com BBB
Colorado is allowing companies to buy A+ratings.

eps-electronic | Ripoff Report | Complaints Reviews Scams Lawsuits
...www.ripoffreport.com/directory/eps-electronic.aspxThe Ripoff Report allows
you a central place to enter complaints about ... EPS Resolved Author: Fort
Lupton Colorado Client Management Services: EPS90. 10 ..
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X