- Report: #1141784
Report - Rebuttal - Arbitrate
Complaint Review: stanley home warranty
stanley home warranty560 Sylvan Avenue Suite 3032 englewood cliffs, New Jersey USA
stanley home warranty SCAM. Fraudulent home warranty company. Will not pay for any claims. englewood cliffs New Jersey
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The company claims to be a home warranty company. When a claim was filed, nothing happened. When I called the customer service number 888-stanley, the call goes to voicemail after twenty minutes of waiting. They never return the calls-ever. I emailed them, no return email. Called the secondary number 818-252-8926, spoke to, "Vicki" who asked me to re-file the claim online. Filed a new claim online (now almost one whole week in Las Vegas with no AC). No call back. Called "Vicki" at another alternate number (702-447-1252), Vicki said an AC service would call us. No call for another day. Called Vicki back, she gave us the number to the AC service place (702-263-2665). We called the AC service place, they said Stanley would hang up on them when asked for a credit card or account for the charges. Now I called Vicki and she just hangs up on me. The company is a total scam, not a real home warranty company. Unfortunately, they have numbers all over the country and there is no way for me to call law enforcement regarding the fraud since I have no idea where the company or employees are truly located.
This report was posted on Ripoff Report on 04/25/2014 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/stanley-home-warranty/englewood-cliffs-New-Jersey-07632/stanley-home-warranty-SCAM-Fraudulent-home-warranty-company-Will-not-pay-for-any-clai-1141784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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