Stanley Safe Club Stanley Warranty FREAKING RIP OFF\ CON ARTISTS Englewood Cliffs New Jersey

Purchased a home warranty through this  company on Sept 22nd 2014. Attempted to call to schedule a service call for my AC unit and after receiving an email (Tuesday)that someone would contact me to set up a time and date the waiting game began. I was supose to recieve a call on a Thursday but nothing so I called on Friday and a man answered and I expressed my displeasure for not being contacted to be scheduled he went ahead and scheduled it for me. (he was very apologetic but based on the outcome he could care less) He scheduled it for the up coming Monday June 8th 2015 between 8:30am-6:30pm and he even gave me the technician number (Victor) but when I called Victor his phone rang once and then went to VM but the voicemail was not setup yet (which that should of been a red flag right there) Anyway to make an extremely long story short after contacting these people every other day for the last 2 weeks...NOTHING>>>so basically they scammed me for $459.00 the cost of warranty plan. I checked their BBB after the fact which for now on I will check ahead of time and the company has 518 complaints and a F rating. So do not ...I repeat...do not give these con artists your money.