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Report: #1301678

Complaint Review: Stanton Optical - Evansville Indiana

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  • Reported By: Angry — NEWBURGH Indiana USA
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  • Stanton Optical 1614 N Green River Road Evansville, Indiana USA

Stanton Optical Mike Fowler Fraud, robot twerp. inferior product, Don't allow them to ruin your eyes. Evansville Indiana

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We purchased 2 pair of Bifocal glasses for $99.00 but cost $345.60 to walk out the door. We refused add-ons from the original price of $550.00.  Promise for delivery was null.  Delivery was 3 weeks late.  

 

Nine months later,  the lenses of the first part are falling out, mind you, these were sun glasses and only worn twice.  Sales rep looked at them and worked on fixing while the manager spoke to us about the second pair.  They FELL apart.  They did not break, they FELL apart.  Mike Fowler, manager, said we didn't buy additional insurance so we had to get the exact frame replacement.  They were only 9 months old!  They did not break from dropping or sitting on them,  they FELL apart. 

 

We don't want another pair like these.  We wanted a different frame.  Mike Fowler said we have to pay full price for a different pair.  Mike Fowler was Rude and condensending.  We have a " 1 year warranty" paper that says we can replace the frames for 20% the cost.  This does not say it has to be the EXACT pair.  I don't want glued frames.  The manufactured glasses are inferior.  We want a different style that won't FALL apart.  We asked Mike if the broken glasses were acceptable to wear and he just shrugged his shoulders and said " I don't know".   

 

Don't buy from Staton..    You will NOT get quality product for your eyes.  Mike Fowler will not support the purchase.

This report was posted on Ripoff Report on 04/25/2016 10:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stanton-optical/evansville-indiana-47715/stanton-optical-mike-fowler-fraud-robot-twerp-inferior-product-dont-allow-them-to-r-1301678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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