Stanton Optical Glasses not received as promised. Employees lack of communication. Sacramento, California

Are they corporate owned like Lenscrafters or Pearle? 

I work for a corporate optical retailer, and most of us have 90 day "doctor's change" guarantees, nevermind the fact that they weren't made correctly to begin with.

In all honesty, 1. That store should have given you some kind of partial refund for the time of your that they wasted, and 2. they should have made sure that you were 100% satisfied.  You shouldn't have to pay for something that they didn't make correctly.  

Here's what I would do, if they are corporate, try to find a home office number and b***h to high heaven.  Tell them exactly what happened and that at this point since you've now got a pair that's made correctly, you just want your money back.  Period.  If you have to call every day, every hour on the hour until you get your money back, do it.  You and I both know glasses are not cheap.  Right now you have  $400 paper weights.  Not cool.  If they are private owned, try the same thing.  Every day, every hour until you get a satisfactory answer.  Tell them you'll go to the local paper, attorney general, whatever you need to do. 

Not cool.  If you were a customer of ours your experience would have been very different. Sorry this happened to you :/

on March 21,went to my Eye doctor and found out that the prescription given to Stanton Optical to make my new glasses was not filled as written. (November 30,2011)

 I had been having trouble seeing out of the glasses (both pair)  Made an appointment with my regular optometrist.  Had to buy new glasses.  These people are truly rip off artist!!  I already spent $412 dollars at Stanton Optical, spent another 180.00 for the new glasses.  

So not only do they not deliver as promised. If you complain, you will probably be given just a random pair of glasses to shut you up.  This was an expensive lesson!!