- Report: #1072406
Report - Rebuttal - Arbitrate
Complaint Review: Staples
Staples is a ripoff with ink cartridge recycling rewards Quincy Illinois
*Author of original report: Yes, I am positive
*Consumer Comment: Are you sure?
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On 7/31/13 I dropped of 12 ink cartridges for recycling and checked my account online to see if my rewards had been posted. The were to pay $2 for the first ten cartridges and .20 for any subsequent cartridges. They hadn't account showed zero. I sent a message to Staples on Facebook, to no avail. I was told program has changed and I will not be honored with rewards payment. Needless to say, I was not aware program had changed since last usage of Jan 2013.
Neither was I notified by the sales clerk that took my ink cartridges, nor did I see any signage in the store reflecting this change. I asked for the return of my cartridges since they would not honor the rewards payment and was told, sorry for your inconvenience. I was ripped off by Staples for $20.20. I know this seems like nothing to most, but think about how many people they are doing this to? I had no intentions of "donating" the ink cartridges to them. They would not even offer me a reasonable solution.
This report was posted on Ripoff Report on 08/02/2013 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Staples/Quincy-Illinois-62301/Staples-is-a-ripoff-with-ink-cartridge-recycling-rewards-Quincy-Illinois-1072406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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