• Report: #343977

Complaint Review: STARCREST OF CALIFORNIA

  • Submitted: Wed, June 25, 2008
  • Updated: Fri, August 01, 2008

  • Reported By:Brooklyn New York
STARCREST OF CALIFORNIA
19465 BRENNAN AVE PERRIS, California U.S.A.

STARCREST OF CALIFORNIA CHARGED FOR NOT SENT ITEM, NOT ORDERED ITEM;DID NOT COUNT DISCOUNT CODE PERRIS California

*Consumer Comment: Starcrest of California in Perris, CA.

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On May 14, I faxed my order, providing with all discount codes and calculation. Later, received a letter by mail confirming shipment on 05/16/08 (that fast!!!).

After examining the received package I found out that they did not send item #12-59283-8 -- 4-pack MICROWAVE PLATES --$4.00, but instead, they charged me for not ordered and not received third (I ordered only two) PINEAPPLE CUTTER, item #12-12786-6.

Moreover, I gave them a discount code "WTE" for reducing the price for item #16-68104-1 -- FIFTY STATES ALBUM -- from $2 to $1.80, not big deal, but they ignored it anyway.

Considering doscontinued item ($10.00), the total of my order was supposed to be $155.80. They charged my credit card $159.00. The credit of $6.20 should be returned to my account.

Thank you.

Victoria
Brooklyn, New York
U.S.A.

This report was posted on Ripoff Report on 06/25/2008 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/STARCREST-OF-CALIFORNIA/PERRIS-California-92599/STARCREST-OF-CALIFORNIA-CHARGED-FOR-NOT-SENT-ITEM-NOT-ORDERED-ITEMDID-NOT-COUNT-DISCOUNT-343977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Starcrest of California in Perris, CA.

AUTHOR: Carole - (U.S.A.)

I live in California and have been ordering from Starcrest of California for almost six years now. I have always received all the products I ordered within a couple of weeks. I even have received a credit slip when I inadvertenly over paid them by check. All items I have received were as I expected them to be and all are still useful. I have no affiliations with Starcrest of California. I am a very satisified customer and will continue to place orders with Starcrest of California.
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