- Report: #343977
Report - Rebuttal - Arbitrate
Complaint Review: STARCREST OF CALIFORNIA
STARCREST OF CALIFORNIA19465 BRENNAN AVE PERRIS, California U.S.A.
STARCREST OF CALIFORNIA CHARGED FOR NOT SENT ITEM, NOT ORDERED ITEM;DID NOT COUNT DISCOUNT CODE PERRIS California
*Consumer Comment: Starcrest of California in Perris, CA.
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After examining the received package I found out that they did not send item #12-59283-8 -- 4-pack MICROWAVE PLATES --$4.00, but instead, they charged me for not ordered and not received third (I ordered only two) PINEAPPLE CUTTER, item #12-12786-6.
Moreover, I gave them a discount code "WTE" for reducing the price for item #16-68104-1 -- FIFTY STATES ALBUM -- from $2 to $1.80, not big deal, but they ignored it anyway.
Considering doscontinued item ($10.00), the total of my order was supposed to be $155.80. They charged my credit card $159.00. The credit of $6.20 should be returned to my account.
Brooklyn, New York
This report was posted on Ripoff Report on 06/25/2008 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/STARCREST-OF-CALIFORNIA/PERRIS-California-92599/STARCREST-OF-CALIFORNIA-CHARGED-FOR-NOT-SENT-ITEM-NOT-ORDERED-ITEMDID-NOT-COUNT-DISCOUNT-343977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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