• Report: #810956

Complaint Review: stardoll.com

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  • Submitted: Sun, December 18, 2011
  • Updated: Tue, January 08, 2013

  • Reported By: abbieandtopaz — bridlington Other United Kingdom
stardoll.com
Internet United States of America

stardoll.com stardoll, sd, star doll Rip-off stardoll Internet

*Consumer Suggestion: If you payed with Paypal... You can get your money back!

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Hello, Today 18/12/11.
i logged on to stardoll did my usal stuff went shopping saw something i liked so i exchanged starcoins for stardollars but i needed a lil bit more so i only bought 1 item.
i went to buy some more stardollars with my mobile did the usaul every thing was fine but when it finished it tryed to make me buy some more but i dont want to.
i paid 2.00 for 90 stardollars and i havent got them! it took the money but did not give me my stardollars i have been ripped-off i feel so angry and shocked words cannot descibe.
i have complained to the staroll staff and i am waiting for a reply i hope to get my 90 stardollars or a refund i am so f****** furious at them !!!!. 

Thanks Abbie.

This report was posted on Ripoff Report on 12/18/2011 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/stardollcom/internet/stardollcom-stardoll-sd-star-doll-Rip-off-stardoll-Internet-810956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

If you payed with Paypal... You can get your money back!

AUTHOR: Powellps91 - (USA)

I was getting constant charges from Stardoll for things we did not authorize and we were not on a recurring agreement. If you email to inquire with Stardoll about these charges, they will delete your account with no regard to all of the time and money already spent, nor will they refund you. They just tell you that you have  to start over. Very rude and horrible customer service! Well, I called Paypal (since all payments went through their portal). Paypal credited all the charges from last year since we had no product for what we purchased. Paypal said if Stardoll has enough complaints against them, they will no longer allow Stardoll to use their Merchant Services.
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