- Report: #1112744
Report - Rebuttal - Arbitrate
Complaint Review: State Farm
State Farm5149 Wurzbach Road San Antonio, Texas USA
State Farm Kevin Anderson-Agent NOT a Good Neighbor Company at this San Antonio Office San Antonio Texas
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If you buy auto insurance from this State Farm Agent, you will probably need an attorney to get service and any claims paid. The agent refuses to accept any phone calls from customers. He uses his licensed secretary to screen ALL customer calls. The secretary seldom answers the phone, and after you leave a message, she sometimes doesn't even return the calls, but if she does return the call, it is usually 2-7 days later. I found other insurance after the terrible customer service I received, I left before having a claim.
This report was posted on Ripoff Report on 01/03/2014 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/State-Farm/San-Antonio-Texas-78238/State-Farm-Kevin-Anderson-Agent-NOT-a-Good-Neighbor-Company-at-this-San-Antonio-Office-Sa-1112744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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