• Report: #1037637

Complaint Review: Station Casino's

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  • Submitted: Sun, March 24, 2013
  • Updated: Tue, July 01, 2014

  • Reported By: Sean2013 — las vegas Nevada
Station Casino's
1301 w. sunset rd. henderson,nv 89014 las vegas, Nevada United States of America

Station Casino's Sunset Station, Fiesta Henderson, GVR, Green Valley Ranch, Wildfires, Boulder Station, Palace Station Station Casino's Steal from Locals and Tourists!!! las vegas, Nevada

*Consumer Comment: Wrong! Station Casino's Steal From Locals!

*General Comment: Gambling...

*Consumer Comment: Wildfires Steal from Locals

*Consumer Comment: Station Casino's Rip off Locals

*General Comment: Station Casino's are thieves

*Consumer Comment: Station Casinos and Wildfires

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I am a local who likes to play in the casino especially slot machines but up until now I have experienced a crime being committed by the Station Casino's Inc. Ever since my wife and I played there we had roll over points and could keep up with the status of the players card. Recently Station Casino's took away the roll over points and have tighten the machines so bad that even locals are losing in record numbers. The casino took in nearly $several million in revenue in just the last quarter of 2012. They paid almost nothing in total!!! My wife and I had a win/loss statement that made us sick to our stomach when we saw it. I liked playing buffalo penny machines and when they became popular the casino took it upon themselves to take advantage of the players.

I understand that the casino has to make a profit but they don't have to draw a local in to bankrupt them. Even though I know gambling is a risk it should be monitored for extreme bad business practices. [continued below]....
..... The numbers I show above reflect the playing and not the actual amount inserted because we don't make that kind of money. Another thing is that the Station Casino's do is come up with drawings and promotional days in which in lures the local in so that they think they have a chance at winning something. As a matter of fact it is the opposite... The players are actually losing when ever they fall for this scam. Some casino's do it with gifts which they control the days they are giving with tighter machines and force playing. Now that locals are figuring out the Station Casino's way it won't be long before they file for bankruptcy again because this type of business practice is unethical and leaves the locals with a bad taste in their mouths!!! 

My advice to anyone who comes to Las Vegas or lives here is to never play at a Station Casino unless they want to lose money. The time limit on $100 coin in equals about 20 minutes of play if your lucky. If your a local and have free play, only play the free play and if you win something during then play a little but never tap into your bank roll and you will benefit from just that because if you aren't winning on the free play then more than likely the casino is not paying that day so learn from the free play. My wife and I are presidents and were chairmen but since the roll over stopped status became null and void!!!

It doesn't pay to have status when the casino is not paying and has stopped your progress as a player.

Hopefully this helps people understand what is happening in Station Casino's all over. The Station's must learn to not take advantage of a player but rather embrace them and allow them to play a little more and keep the points. Remember once that six months roll around you lose all your points for status. The brothers who own the casino have no feelings for the player and that said we as locals can only control where we go to play. Keep in mind the free play model because it is the only way you will know if you should stay and play or get out immediately! Don't be suckered into promotional days because they count on you the "LOCAL" to keep on returning for no reason other than to donate your hard earned money to a greedy company!

This report was posted on Ripoff Report on 03/24/2013 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Station-Casinos/las-vegas-Nevada-89014/Station-Casinos-Sunset-Station-Fiesta-Henderson-GVR-Green-Valley-Ranch-Wildfires-Bou-1037637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Wrong! Station Casino's Steal From Locals!

AUTHOR: Gaming Guru - ()

Your absolutely wrong about looking for just a win. People like to play but don't like it when the casino is stealing form you. Stations are known for the tightest machines in town and locals are figuring that out. The management is horrible and the owners even worse for allowing this to happen. Slots are supposed to pay out a state minimum and so far we have investigated and found that they are not doing just that. In fact they are paying the fines by the gaming board. There was just a bleep of a headline on it but then it went away. How funny is that??? You blame the players for wanting to play but in turn it is the casino themselves who are to blame. We expect some loss but not at the extremes they are going to. Station Casino's will be back in bankruptcy once again due to unethical business practices.

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#2 General Comment

Gambling...

AUTHOR: Tyg - ()

As a FORMER Vegan I can tell you this much, gambling is just that a gamble. They CAN tighten down their machines and still be within the legally allowed limit of payouts. Casinos are NOT built by "winners". EVERY casino is built under the concept that people are going to chase that win and walk out poorer for doing so. There is only ONE sure fire way to"win", just DO NOT PLAY!!!

Now I know there is going to be "pushback" because what I suggest means that you CANNOT win. But you dont lose as well. Anyone who sits down at a MACHINE and drops money in MUST expect that they are going to lose THAT money. Nevada doesnt have a STATE TAX. Thats because the casinos pay that. So when you sit down and drop your cash, you are paying YOUR part of the state tax.

There are several schools of thought on gambling. The first thought is "Im a winner" mentality. This means that when you go into a casino you ASSUME that you are going to win and when you dont win you tend to get upset and badmouth the casino. The reality is that YOU had the CHOICE to NOT play and when you dont win it MUST be the casinos fault because YOU always win. Now the second school of thought is the one I subscribe to. That any time I walk into a casino, I AM GOING TO LOSE!!!! This means that no matter what I am going to lose and when I put that money in, im not EXPECTING to win. Im going in to PLAY AND HAVE FUN!!!!! IF I win, so much the better. If I lose, then I knew what was going to happen. Too many people think that THEY are going to win where other always lose. THAT is what causes the problems. Casinos have been like this since the inception of Vegas. Winning is a side effect of havng fun. Somewhere along the way it got reversed. NOW pwoplw ASSUME that THEY are going to win and when they dont its because the big bad casino is a meanie and stole their money. In no way shape or form do ANY of the casinos say "Come in locals, you will win because you are a local".

I always reflect back on one of the final lines of a old movie "War Games" early 80's. At the end of the movie the computer states "The only way to win is not to play". If you keep one of the two in mind when you go play it makes taking the lose of the money a bit easier. At the end of the day, NO ONE in the casino FORCED YOU to put one single penny in their machines. IF you did then THAT is on you. Maybe its the lure of "free" money. Maybe its just high hopes and pipe dreams. Either way NONE OF YOU WERE FORCED INTO PLAYING!!!

It was YOUR money, it was YOUR choice. YOU played the game and lost. Get over it because it is NOT three card monty. Its YOU looking for a win.

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#3 Consumer Comment

Wildfires Steal from Locals

AUTHOR: maggiephelp - ()

Attention all Las Vegas locals! IF you play at Wildfires prepare to lose all your money. Stastion casinos own Wildfires and they continue to pay less than the strip. This company is ruthless and hopefully locals figure this out and never play there. Wildfires are just some of the casinos they own which have horrible odds and are not worth playing at. If you want to play with better odds then go to  the strip but don't visit any of the local casinos because they ripping people off hard!!!

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#4 Consumer Comment

Station Casino's Rip off Locals

AUTHOR: Gaming Guru - ()

Station casinos are at it once again! Remember when they had a free swipe and win??? Well not anymore. They are making you play 5 points before you can swipe to only get entries into a drawing you will more than likely lose. This casino company is ruthless and hopefully locals stop going to any of them. As for tourists please note that they will take your money and give you nothing in return! They are thieves and continue to take from even the local players whom they are supposed to be loyal to. 

It's not about fun anymore when your $100 lasts 5 minutes. They even scam you into playing 12 x the points on certain machines in which they tighten up so bad that it would be worth 100 x the points. I am just glad I am no longer playing there. They went too far this time!!!

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#5 General Comment

Station Casino's are thieves

AUTHOR: Gaming Guru - ()

Attention locals: Station casino's have been tightening the machines up and have been unfair to players. This has been going on for a long time now. If you have experienced this with Buffalo machines in particular please respond. They have been abusing the law by not paying out the legal percentage they are required to. We have a team of people who have reported this happening. If you are a tourist especially stay away from Sunset Station, Green Valley Ranch, all Wildfires, Fiesta Henderson or Rancho, Palace Station and Red Rock! The company is unethical and should be investigated for their poor business practices.

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#6 Consumer Comment

Station Casinos and Wildfires

AUTHOR: badcasinohunter - ()

ALERT:  To all locals who play on these properties take notice that during the month of July that if you swiped your cards to win on the promotions they offer you will notice that the most of the swipes are drawings only and either $5 dining offers or gift. It is a complete scam. The machines have been tighten to make you lose. Do not play on these properties just because of the swipe and win promotion. We have used 3 different players cards including Chairman, President and Platinum. They all swiped exactly the same all month long with the exception of a couple times 1,000 points or free buffet. You should beware that they are taking from you the local in a way which is unethical.

If you want to play then try playing at a property which does now offer these type of promotions. We have noticed better odds and they even allow us to play longer. Even the strip pays better than the local casinos.

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