- Report: #403210
Report - Rebuttal - Arbitrate
Complaint Review: Stauer
Stauerwww.stauer.com Burnsville, Minnesota U.S.A.
Stauer Stauer is a rip off, Beware! Dont trust people you dont even know. Burnsville Minnesota
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Since I had 30 days to returned it, i returned it, and had to pay shipping and handling--that wasnt so bad until I found out two weeks later that they never received it. From my end, they DID receive it because I had a tracking number from post office. When i called and explained to the rep that the watch was returned to the company, she threw a hifty fit and hung up on me!
So i called back and spoke to a manager and he said there is nothing we can do about it until we actually see it in the warehouse. What a bunch of bolony--i had the statement saying it was received from the post office and they're claiming they never got it? Give me a break--i demanded a refund and they are claiming they actually have to see the item in the box from delivery--what a bunch of crock!
Finally, after waiting four long weeks, i noticed a return on my credit card for the amount of the watch. FOUR LONG WEEKS after returning what, a piece of junk type watch that you would find in a toy cage. Never will i do business with this company again, and if you do, beware what you buy--they also sell lousy jewerly and other worthless junk that aren't even the price you pay. Be aware!
This report was posted on Ripoff Report on 12/19/2008 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stauer/Burnsville-Minnesota-55337/Stauer-Stauer-is-a-rip-off-Beware-Dont-trust-people-you-dont-even-know-Burnsville-Minne-403210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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