- Report: #1122410
Report - Rebuttal - Arbitrate
Complaint Review: stay here play here
stay here play hereOrlando Ocoee, Florida USA
stay here play here Virtual Tours EnterprisesThomas MacTavishTom MacTavishwww.stayhereplayhere.comstayhereplayhere Scam, booked hotel through them then they went out of business and no refund Orlando Ocoee Florida
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I booked a vacation at a resort through www.stayhereplayhere.com. It was for the Tuscana Resort in Orlando, FL. I also got Sea World tickets as part of the package. They charged my credit card $993. About a month after booking and paying, I got a call from the resort saying they were canceling my reservation. The resort said it hadn't received payment from the online company and warned me that they thought stayhereplayhere was out of business. I immediately went to the website I booked on, and poof, it was gone! No emails, no calls, no credit card refund from this company trying to return my money. No answer on their 800 number either.
So basically, I was defrauded. I am trying to take recourse through VISA and I think eventually I will get reimbursed from them. I'm sure I'm not the only one this has happened to as Spring Break is coming up and many others probably went through this sit. It had been recommended from a friend who had used them before and had no problems. So if you booked with them, better check into what is happending with your reservation
This report was posted on Ripoff Report on 02/10/2014 06:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/stay-here-play-here/Orlando-Ocoee-Florida/stay-here-play-here-Virtual-Tours-EnterprisesThomas-MacTavishTom-MacTavishwwwstayherepla-1122410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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