• Report: #1075243

Complaint Review: steele-management.com

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  • Submitted: Mon, August 12, 2013
  • Updated: Mon, August 12, 2013

  • Reported By: steele-management.com Scam — Toronto Ontario
steele-management.com
1920 Young Street Suite 200 Toronto, Ontario Canada

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*REBUTTAL Owner of company: Setting The Recod Strait With A Letter From The BBB

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steele-management.com steele-management.com scam, steele-management Toronto scam, Drew Steele scam, Andrew Steele scam

Drew Steele at steele-management.com in Tronto ontario Canada is a scam. Do not be fooled by their so called agency front. They list them self as an agency yet call them self a managment compant. They are very green in the business. They will act like they know it all then they will send you to Gabriel Steele at http://www.gabrielsteele.com Gabriel and his brother are nothing but a scam and all they do is photos, thats it. I was lised on the website for months, not one call. They promis the world and never deliver. I have talked to top agencies in Toronto and they have nothing good to say about Gabriel steele or andrew steele AKA Drew steele hence the name change is a red flag. DO NOT USE THEM, they are not a managment company, there is a big diference between an talent agent and a talent manager. They will say you need head shots, now you don't. I have used unpro headshots and got lots of high profile, budget jobs. The reason I went to steele-management.com was for a manager, they are not ACTRA or SAG reconized nor has ACTRA or SAG heard of them..


This report was posted on Ripoff Report on 08/12/2013 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/steele-managementcom/Toronto-Ontario-m4s-3e2/steele-managementcom-steele-managementcom-scam-steele-management-Toronto-scam-Drew-St-1075243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Setting The Recod Strait With A Letter From The BBB

AUTHOR: Steele Management - ()

The person who wrote this report, I believe is a client the agency released.  I can assure you Steele Management is not a scam.  If you read carefully the client demonstrates a complete lack of knowedge of the industry.  I will only point out a few contridictions.  Actors do need professional head shots and professional training.  The only exception is if you are an infant, or under the age of four. 

We do not guarentee any kind of work.  An agent provides an audition.  The talent determines the outcome by their performance.  Extras do not require any professional photos or acting lessons, nor do we advise our extras to attain them.  It is standard that extra agencies charge a registration fee, take a small commission 10%-15% and book the extras directly.  Steele Management offers a refund policy on its registration.  The stipulation is that a year from the date the client signs on,  must pass without a placement as an extra.

My company has always been called Steele Management there has been no name change further more to clarify what we do: we manage talent and develop them into professional performers.

The Better Business Bereau (BBB) did an investigation on this matter, that is why I took some time to rebutt this complaint.  I wanted to share factual accurate information to clear my companys name.  I will include my corrospondance word for word unfortunately I was not able to copy and paste original documents,  but I will happily forward the originals to anyone who wishes to read them.

 

Fiona Dunbar <fiona@mwco.bbb.org>

to me

Hello Andrew,

We have updated our files based on the information you provided today.

We were repotring the complaint as you did not respond to the consumers rebuttal.  She advised our office that you were not replying to her and only did so after the BBB complaint was filed.  We take both sides into concideration with every dispute.

Now that we see you were operating within your contractural obligations, we have closed the file.

 

Thank you for contacting your BBB,

 

Fiona Dunbar

Manager, Dispute Resolution & Information Services

Better Business Bereau Serving Mid-Western & Central Ontario, Inc

Office:519-579-3080

Fax:519-570-0072

Email:fiona@mwco.bbb,org

 

 

BBB Complaint Case#1282086 (ref#32-1297365-1282086-26-8100)

Consumer: ******

 

Thank you for your cooperation in responding to the above consumer's complaint.  Following our usual procedure, we notified the consumer of your response and requested notification of whether or not it was satisfactorily resolved.  Your company has made good faith effort in an attempt to resolve this issue, therefore we are closing the case at this time.

Your BBB develops and maintains Reliability Reports on companies in our service area.  This information is available to the public and is frequentyy used by potential customers.  Your level of cooperation in resolving to this complaint becomes a part of your file with BBB

 

Sincerly,

Fiona Dunbar

Manager, Dispute Resolution & Information Services

BBB Complaint Department

Fiona@mwco.bbb.org

 

I hope this puts to rest any questions of my intentions,  reputation,  or integrity.  I invite anyone with question reagrding this matter to contact the agency and I will happily answer them.

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