• Report: #707477

Complaint Review: Stephs Bags

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  • Submitted: Thu, March 17, 2011
  • Updated: Mon, March 28, 2011

  • Reported By: Rick — Epworth Iowa United States of America
Stephs Bags
Internet, Kentucky United States of America

Stephs Bags I ordered bags back in December 2010, and have not recieved my entire order as of yet March 17 2011. I have sent several emails but receive no response. I had to go as far as to call local police in g Internet, Kentucky

*Author of original report: Recieved Bags

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I made an order with Stephs bags on the 17 th of December 2010. Received a reciept advising order was shipped on 19 December 2010 and would be 3 days delivery.  On December 30 2010 I sent an email asking where my order was, received no response.  On January 5 2011 sent another email with no response.  On January 10 2011 sent another email no response.  On January 12 2011 sent another email no response. 

I called the local police in Winchester, KY and they were able to located Stephs bags and I was contacted by Stephs Bags finally.  Steph advised she would send my order.  I received a partial order, not all of my order on January 19 2011.  I have tried to contact stephs bags ever since to get the remainder of my order and have gotten no response.  On stephs site it advises return email within one hour, I don't receive emails at all from this company.  I ordered over $ 200.00 of product and had to fight all the way in just receiving a partial order. 

This report was posted on Ripoff Report on 03/17/2011 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stephs-Bags/Internet-Kentucky-/Stephs-Bags-I-ordered-bags-back-in-December-2010-and-have-not-recieved-my-entire-order-a-707477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Recieved Bags

AUTHOR: Rick - (United States of America)

Update, bags have arrived one week after report filed.  Bags look great.  Just wish she would just stay in contact with her customers.  Communication makes or breaks a company.
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