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Report: #1326162

Complaint Review: Stetson Realty - Austin Texas

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  • Reported By: Tenant — Austin Texas USA
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  • Stetson Realty N., 7000 Mopac Service Rd #200 Austin, Texas USA

Stetson Realty Ryan Stetson Mismanaged Property and Caused Tenant Abuse Austin Texas

*REBUTTAL Owner of company: Realty Stetson Court Case Victory

*REBUTTAL Owner of company: Slander Because Tenant Damaged Home :(

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Horrible experience. This is the worst management company in all of Austin. They are unresponsive to tenant complaints, retain security deposits for personal gain, and are unprofessional.

For an entire year the house I lived in was falling apart. Every time I opened a ticket with Realty Stetson & Property Management they would take forever to respond and then eventually claim they didn't have to fix it. Sometimes they would eventually send somebody over to fix it as cheaply as possible.

One time the air conditioner was leaking and they refused to replace it even though the A/C company that came out told me it was a tenant health risk and they were required to do so. No matter what you do, if you find out your property is being managed by Realty Stetson & Property Management do not rent that property. You are in for the worst year of your life!

This report was posted on Ripoff Report on 09/03/2016 02:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stetson-realty/austin-texas-78731/stetson-realty-ryan-stetson-mismanaged-property-and-caused-tenant-abuse-austin-texas-1326162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Realty Stetson Court Case Victory

AUTHOR: realtystetson - (USA)

POSTED: Friday, February 10, 2017

Hi Adam & Mindy,

We are sorry that you damaged one of our homes. We have provided the move in and move out photos here for the public. realtystetson.com/photos1

A security deposit is in place to make repairs when a tenant makes damages. :( As you can see we needed to use some of your deposit to paint & clean the home & carpets. :( You should reach out to the company that "you hired" for painting and get a refund or maybe even provide them with a bad review too? Any owner/investor wants there home maintained and that is one of our jobs. Returning the home to rented condition. Slander is unfortunately not going to make your move out damages go away. :(


** Public - If you go to realtystetson.com/photos1 you can also view our winning court case document for Realty Stetson.

 

RIPOFF REPORTS IS A RIPOFF - SCAM! 

 

Best Regards, Ryan Stetson

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#1 REBUTTAL Owner of company

Slander Because Tenant Damaged Home :(

AUTHOR: realtystetson - (USA)

POSTED: Thursday, September 08, 2016

Hi Adam & Mindy,

We are sorry that you damaged one of our homes. We have provided the move in and move out photos here for the public. realtystetson.com/photos1

A security deposit is in place to make repairs when a tenant makes damages. :( As you can see we needed to use some of your deposit to paint & clean the home & carpets. :( You should reach out to the company that "you hired" for painting and get a refund or maybe even provide them with a bad review too? Any owner/investor wants there home maintained and that is one of our jobs. Returning the home to rented condition. Slander is unfortunately not going to make your move out damages go away. :(

Best Regards, Ryan Stetson

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