- Report: #708019
Report - Rebuttal - Arbitrate
Complaint Review: stewardship drycleaners
stewardship drycleaners2836 s Adams st. tallahassee, Florida United States of America
stewardship drycleaners Linda G. , Trey, Lanecia Poor customer service Poor management Horrible attitude tallahassee, Florida
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The next morning Linda G. refused to give me a refund. I asked to speak to her manager Lanecia . Linda G. proceeded to scream at me that she didn’t say 2 p.m., I wasn’t getting a refund, and that my business was not needed. Lanecia her
manage confirmed she heard her screaming at a customer through the phone then proceed to defend her employee. Lanecia stated that my clothes were misplaced and that wasn’t my fault she offered me a preferred customer card that I have yet to receive. The driver Charley confirmed that my clothes were not delivered by the 5 p.m. van.
The Corporate Manager Trey has yet to contact me after I sent four emails and six voice mails so far and I have not received any further follow up. So I was forced to pay full price $42 for horrible customer service and the mistakes of employees with bad attitudes.
This report was posted on Ripoff Report on 03/19/2011 06:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/stewardship-drycleaners/tallahassee-Florida-32310/stewardship-drycleaners-Linda-G-Trey-Lanecia-Poor-customer-service-Poor-management-Hor-708019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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