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  • Report: #934014

Complaint Review: stewarts

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  • Submitted: Tue, August 28, 2012
  • Updated: Tue, August 28, 2012

  • Reported By: customer — gloversville New York United States of America
stewarts
fulton st Gloversville, New York United States of America

stewarts Jason customer abuse Gloversville, New York

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The Stewarts on Fulton St, Gloversville,NY is the most cold hearted store I have every been in. The manager Jason is a heartless, customer abusing person. I was in his store recently when a young mother with two small children got gas and her card would not work in the machine. He immediately told her he was calling the sheriff and she would be under arrest. When he finally brought her to tears in front of other customers and her two children, while she pleaded with him to let her walk home and get cash money, he just shrugged his shoulders and said no and called the sheriff. He would walk away from her and very loudly tell her she was going to jail and he couldn't do anything about it. She would have to leave her car and it would be towed. He continued his loudness until everyone in the store knew what was happening. She not only felt belittled but ashamed and embarrased. Her two children were crying because they were hungry and wanted to go, he felt no feelings at all. He refused to let her walk home even though she offered to leave her car and wallet with him for the assurance that she would be back(her home was one mile away). But he still said no. She had no choice but to leave the store and walk the mile home in the hot sun with two small children, with the hopes her car would be there when she got back. Before she could make it home the Sheriff met her and let her walk the rest of the way home to get money. She took a taxi back to Stewarts and when she approached Jason he said "What took you so long?" As if the first encounter wasn't shameful enough it felt like another slap in the face. How very cold hearted and mean Stewarts are to their customers in this position. By the way she stopped at a restaurant on the way home to feed the children and her card worked just fine.

This report was posted on Ripoff Report on 08/28/2012 07:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/stewarts/Gloversville-New-York-12078/stewarts-Jason-customer-abuse-Gloversville-New-York-934014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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