- Report: #202637
Report - Rebuttal - Arbitrate
Complaint Review: Storesonline
Storesonline754 East Technology Avenue Orem, Utah United States of America
StoresOnline Review: StoresOnline & iMergent commitment to 100% client satisfaction
*UPDATE: Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
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SPECIAL UPDATE: November 10 2011: StoresOnline remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. StoresOnline is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, StoresOnline has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, StoresOnline has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever StoresOnline remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Editors UPDATE: Positive Rating and Recognition has been given to StoresOnline for its Commitment to Excellence in customer service.
Rip-off Reports investigation of StoresOnline uncovers an ongoing commitment to total customer satisfaction. This means that customers can expect that StoresOnline will always work towards finding a mutually satisfactory resolution to any complaints or concerns. StoresOnline listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the product offers and the support for customer service.
One top executives in the internet marketing industry stated to Rip-off Report, that StoresOnline's corporate philosophy is that customers are a valued. Our company is committed to listening to customers and responding to their needs. This ensures that we will always be successful and offer 100% satisfaction.
Another top executive of the company stated to Rip-off Report, that the company's policy is to add value to every service. The company knows that successful businesses are based on valuing the customer and taking care of the customer's needs. StoresOnline is committed to ensuring that customers are happy withe the product and service provided by the company. StoresOnline is committed to always doing right by the customer. With customers in 26 countries and territories around the world, this is essential to our company's success.
Rip-off Report has confirmed that StoresOnline takes quality control very seriously. StoresOnline recently engaged Aseptic bottling, the state-of-the-art bottling process for nutritional beverages. Through this pharmaceutical level production program, StoresOnline ensures a quality product every time. Customers can count on repeatability of the highest product standards possible. Rip-off Report was pleased to learn that StoresOnlines past and current approach to business is focused on its pledge to total commitment towards customer satisfaction.
StoresOnline recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation StoresOnline has instituted changes that ensure customers a more streamlined approach to problem resolution and a total overall commitment to her client experience.
In summary, after our investigation, which included discussions with StoresOnline and many of the company's past and current associates, Rip-off Report is convinced that StoresOnline has been and is committed to quality delivery of services resulting in total customer satisfaction.
Read more about StoresOnline Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
===================== Storesonline ripoff Class Action Lawsuit in Califoria Trying to gather names of disgruntled clients Orem Utah
My husband and I were suckered into this scam back in February of this year along with hundreds of other people. We spent $3,998.00 that we couldn't afford (my husband is disabled) and were convinced by their smooth presentation we'd be able to recoop our initial investment within months.
Within a week we were contacted by PMI and taken through their wine and dine sales pitch. I tape recorded each conversation and when I played it back, their sales pitch was scary. It was ironic how they quoted their fee based on EXACTLY the same amount of money we had available on our credit card. Fortunately we didn't accept their offer.
I spent 8 to 10 hours a day using their formulas for selecting a product and had countless conversations and email contacts but there was no help in picking a product that would make money online. That's one of the unkept promises made in the day long seminar (which my husband and I drove 2 hours to attend).
I've had numerous other problems with drop shippers, and dealing with less than qualified support people with my questions for help.
I'm trying to gather names of CALIFORNIA RESIDENTS interested in joining into a Class Action Lawsuit against this sleazy company. You can reach me at (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))). If you can't reach me this way try my website (((ROR REDACTED LINK FOR SECURITY PURPOSES))) and leave a message in the contact us link.
I've read all 331 Better Business Bureau complaints and all 126 Ripoff Reports about this company plus all the BBB Reports on Professional Marketing International and also all their Ripoff Reports. It's enough to make you sick.
Please help me make these scam artists pay for their unethical business practices here in Califoria.
Kristi Bridgeville, California
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 07/24/2006 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Storesonline/Orem-Utah-84097/StoresOnline-Review-StoresOnline-iMergent-commitment-to-100-client-satisfaction-UPDAT-202637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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