Complaint Review: straight talk walmart - Massena New York
- straight talk walmart 43 Stephenville Street Massena, New York USA
- Phone: 315-769-1072
- Web: straighttalk.com
- Category: Cellular Phone Companies
straight talk walmart Straight talk new defective iphone 6s , replacement phone won't sync Massena New York
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We paid $649 for a straight talk iphone 6s from Walmart in Massena NY. less than a month later, the phone's charge port stopped working. We took the phone back to Walmart and we were told since we had the phone for more than 15 days, we would were out of luck.
We called straight talk's horrible customer service and were told to contact apple for a new phone. Apple sent out a new phone within a week. We then waited another week for straight talk to send us a new chip.
Next, the phone will not sync with straight talk. Everytime we call straight talk, we have to explain the entire problem over and over. it has been a month now and the phone still does not work. I spend hours a day on the phone with straight talk's hopeless customer service. They won't even refund the monthly service charge we have been paying.
I'm ready to go to the BBB and Attorney General.
This report was posted on Ripoff Report on 02/13/2016 07:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-talk-walmart/massena-new-york-13662/straight-talk-walmart-straight-talk-new-defective-iphone-6s-replacement-phone-wont-syn-1287397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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