• Report: #838858

Complaint Review: straight talk wireless

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  • Submitted: Tue, February 14, 2012
  • Updated: Tue, February 14, 2012

  • Reported By: uncovered — astoria New York United States of America
straight talk wireless
Internet United States of America

straight talk wireless not so straight, Internet

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A:purchased a $30 plan with 1000 mins
B: reset phones minute counter
C:used 700 mins as per phones minute counter
D:phone stopped working stated "not enough money on account"
E: called customer service no one available
f: emailed customer service no reply  for 3 days
G: called customer service again no one available
H: Purchased an unlimited plan phone worked again
I: customer service finally calls me back 3 days later stating they are unable to view the usage because i already refilled the account. i offer to send them copys of my phone logs along with call counter they state it would mean nothing. HOW CONvenient.
J: now that i think about it anytime i used a $30 plan its been light on the minutes

NEVER BY MINUTE PLANS ONLY UNLIMITED ONES This is a bargain phone service u get what u pay for

This report was posted on Ripoff Report on 02/14/2012 08:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/straight-talk-wireless/internet/straight-talk-wireless-not-so-straight-Internet-838858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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