• Report: #714938

Complaint Review: Strayer University

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  • Submitted: Thu, April 07, 2011
  • Updated: Fri, April 08, 2011

  • Reported By: Stress — Ft Lauderdale Florida United States of America
Strayer University
2307 West Broward Blvd Ft. Lauderdale, Florida United States of America

Strayer University Financial Aid Fraud Ft. Lauderdale, Florida

*Consumer Comment: comment

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I transferred to the school from the a reputable university.
I really should of read the 'million' bad reviews before i actually
registered at this school. I didn't! and now im like the many others who
regret that decision.
The admission people are friendly and welcoming at  first, but as soon as they get you registered the problems and issues arise. They register you for classes and you find you cant drop them
unless you chase about all day with emails and phone calls hoping that one person will listen and drop the class for you.
The most frustrating and concerning is the financial aid office. Again friendly prior to
registration but  they never reply to any emails or phone calls. Christina Alcindor is the FA officer. I have sent 27 emails and 13 phone calls all of which have gone unanswered. I am in class but
still have no idea on the status of my financial aid, that has been left on
pending for the last month or so. A far cry from my previous school. I have no idea when my disbursements  will be and now have to apply for private loans to cover my educational
expenses that the FA was meant to cover. I read on some reviews that
some students don't get their aid until well in the semester some even
after!! ..Some allege they hold on to the aid in occur interest, some allege its to show shareholders a profit for that quarter. Whatever their reason, i just want them to respond to the communications they
receive, i don't think that is too much to ask. Stay clear of this
'school' (i use the term school loosely) they are incompetent and will
only give you a degree in 'Stress' maybe even fraudulent in their FA
practice.
There are so many complaints about their FA practice there should be a class action law suit against this school. We have all incurred unnessary financial loss thanks to their unethical practices.

This report was posted on Ripoff Report on 04/07/2011 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Strayer-University/Ft-Lauderdale-Florida-/Strayer-University-Financial-Aid-Fraud-Ft-Lauderdale-Florida-714938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

comment

AUTHOR: Jeanski - (USA)

Your story is, unfortunately, all too common with these internet-based programs.  Im sorry I cant offer any words of advice for your specific issue, but I would like to address any other potential students who may be reading this and considering this type of school. My advice (based on 25 years of experience in higher ed) is aimed primarily at the adult student and not the typical freshman.

A REAL college is designed to help a student reach his career goals.  So a REAL advisor (not an admissions salesman) should be advising you.  The conversation should go something like this, and if it doesnt youre going to the wrong school

Advisor:  So John, I understand you want to have a career in criminal justice. Heres the Bachelor of Science in Criminal Justice degree plan (or curriculum plan) that shows exactly what courses you need to graduate.  Make sure you read the course descriptions so that you meet the prerequisites for any course you want to take.  I see you took some English courses at the community college. Lets wait and see if those transfer here before registering for them. College Algebra and Introduction to Criminal Justice are both being offered this term. Do you want to register for those?

John:  Well, I really suck at math and I think that algebra class is going to be hard for me

A:  OK, well, why dont you take that one by itself so you can concentrate solely on that, and pick up the Intro course in another term.

J: OK, I think I can handle that, but I think I have to have two classes for full time enrollment so that I get my financial aid.

A: Well, we are also offering Introduction to Computers, and since its required for your degree and you seem knowledgeable about computers, maybe that would be an easier course to take with the algebra.

J: Yeah, I can handle the computer course with no problem.

A:  OK, well, heres how you register for classes online. Next term, we can talk again, or, if you already know what you want to take from your degree plan, go ahead and register.  Call or email me if you have any questions or problems. I typically answer emails within 24 hours.

J: OK, thanks!

When the admissions rep registers FOR you, theyre doing it ONLY to increase their enrollments and make money. They do NOT care about whether you can handle the course load, whether youre having a baby next month and need to take some time off, or still waiting on financial aid to be processed.  Which, by the way, is another topic

At a REAL college, the financial aid is taken care of BEFORE you register.  Youll know EXACTLY what the tuition and fees are, what grants and scholarships you may have received, and what balance must be paid out of pocket or with loans.  Students should never enroll without having this information IN WRITING first. At most schools this information comes by way of whats called an Award Letter.

Those of us who work for reputable schools would be glad to help new students get started, and stay on the right path.  I highly recommend checking out your local community or state college, all of which have online programs now designed for the working adult.
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