Complaint Review: Stream Energy - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Stream Energy Internet United States of America
- Phone: 1866-543-4642
- Web: Streamenergy.com
- Category: Utility Companies
Stream Energy Poor customer service, turned off gas in error and refused to reconnect Internet
*UPDATE Employee: Wow Some People
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I spoke with Steven- 5230266, supervisor in Florida, from Stream Energy. I was informed that my service had been disconnected because I had a past due balance. The current bill indicted to pay the full balance in full by 2/22/2013. I made a online payment of the full balance on 2/21/2013 , before the Due Date, and they still disconnected my gas service.
When I called I was told the only thing they could do was to cut it on by Friday March 1, 2013. I emphasized that this was wrong and how could they possibly say that I have to wait 4 days to get my gas back on, when the temperature is 30 degrees and it is their fault. The supervisor simply mentioned all they could do was wait for AGL to cut on services and I shouldn't have had a past due balance. I told the supervisor I had kids in my house who couldn't get heat or food without gas since the house is all gas and he simply said it was nothing he could do. I shouldn't have been late on my bill.
Can someone please help me, this is so wrong and this company has no morals!!!!
This report was posted on Ripoff Report on 02/25/2013 10:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stream-energy/internet/stream-energy-poor-customer-service-turned-off-gas-in-error-and-refused-to-reconnect-in-1020290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Wow Some People
AUTHOR: Anomaly - (United States of America)
SUBMITTED: Monday, March 04, 2013
O man O man there is so much wrong with this post where to start.. I guess 1st Our Office is in Texas always has been always will be as our All our Customer Service reps, managers,supervisors whatever you want to call them. Stream Energy is not even in FL yet. 2nd Stream doesnt turn your power on or off your Local Company does and even at that it has to go 2-3 months past due before they shut you off. Stream only provides in most cases a cheaper rate, The delivery and supply/maintenance all remain the same from your Local Company. 3rd If you paid your bill 1 day before the due date but they cut your power offer from the 22nd til Mar 1 how is that only 4 days? Were you on something when you were writing this halfcocked report just so you feel you could be heard? Our Customer service is Amazing in fact we have won many Awards because of it and more each year, Hope you have a good day and realize that you look like an idiot once you pull your head out of there and right what you have wronged.
Related Reports
07:55 AM
07:46 AM
12:28 PM
11:13 PM
11:42 AM
01:06 PM
10:40 AM
01:53 PM
08:00 PM
11:44 AM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
