Stream Energy turned my lights off and i payed the bill! Dallas Texas

You know exactly what she meant when she said a stream energy worker. Not everyone is familiar with the unusual structuring of the electric companies here in Texas.

You completely side-stepped the actual issue (not surprising) which was, she got billed incorrectly. Moreover, your rep admitted to the freaking mistake and said, "there was nothing she could do. you have to pay $329 to get your electricity back on." You and your company are a bunch of greedy bastards trying to stick it to everybody you can. Just admit it. Hell, I'd have a little more respect for you (not really) if you'd just man up and admit you were gouging the s**t out of people so you could make more money.

My prediction is that your gay little company will fail epically and you will soon be jobless. I'm a former customer by the way so I know your games. My son and I moved into a home last August and I had my service with Stream transferred to my new residence. My first bill went to my old address even though the meter at my new residence was listed on the bill. I received it only a couple of days before it was due and when I called to say I was mailing it that day, they insisted that I pay the after the due date amount. Unbelievable. I argued with your dumbass employees for a half hour to no avail. So, recently I switched to Reliant and when I received your last bill for service, I used it for toilet paper. I encourage all Stream customers to do the same. Have a nice day. ;)

I'm sorry to hear that your electricity has been turned off, but I have to tell you that Stream energy CANNOT turn off anyone's electricity. No matter who your electricity provider is, the poles and wires company does ALL of the maintenance, and shutting the service on/off. Stream is a CREP ( competitive retail electric provider), they can put in the order to turn off your electricity, but they can not turn it off. Also, noone in a Stream uniform would have ever come to your residence to conduct any type of business. I hope the Public Utility Comission has helped you! Good luck.