Street Performance owners: Duran and Bethany Brazelton Street Performance owners refuse to pay their Employee after work has been completed. Shady business, total SCAM Huntsville, Alabama

So I see that an ex-employee of ours has decided to tell the world a lie about our locally owned and operated mechanic shop.  However, I would like to tell the world the truth about the situation that had taken place.  After reading this complaint I am sure that I know who wrote this, but I will stay professional and not mention any names.  Since this person decided to write anonymously I will handle this accordingly and just go down the paragraph written and point out the facts and lies. 

I personally handle employee pay and hours weekly so I am speaking from this first hand.  First of all, I keep weekly records of hours/pay in a columnar folder and have each employee initial beside the work that has been completed by them at the end of each work week.  Therefore, if anyone wanted a pay receipt it is easy accessible to make copies to do so.  Not one of our employees has ever asked for a pay receipt of any kind.  However, we keep this record because we hire our technicians as contractors and pay based on commission.  In doing that, the contractors are responsible for filing their own taxes so it is a MUST that we keep good records.  So that statement given is a complete lie! 

We are a family oriented business and we try to keep open communication with our employees and treat them like family as well.  As far as opening up late, that did happen occasionally.  I have 3 school age children who cannot be to school until a certain time, therefore leaving me running late some days.  This was not anything that our employees did not know upfront.  It is not something done to inconvenience anyone or waste anyone's time.  On the other hand, we are lenient about our contractors arrival time to a limit.
Yes, my children are here somedays.  That statement is partially true.  They are not here all day, everyday.  Furthermore, they do stay inside the office and not in the shop area where workers are working.  They are in no way disruptive to our employees or in an area where they can be hurt.

Back to the pay situation, each of our employees is paid on commission.  For those who are unaware of what that is the mechanic business let me try to lay it out for you----hours are calculated based on a computer system that tells someone how long it takes to complete a job.  Those hours are considered "book hours".  ie. -----If the book hours state that it takes 3 hours to complete a job, then the technician is paid for 3 hours.  If it only takes them 1.5 hrs to complete the job then they are still paid for the 3 hours, however if it takes them 5 hours to complete the job, then they are still only paid for the 3 hours.------  Anyway, I stated all that to say that we have always paid our employees in full and on time based on book hours for jobs completed.

This particular ex- employee was asked to stay after initially trying to quit because we were unsure of why he was quitting and wanted to try to resolve the issue with him.  We had indeed discussed pay rate with him upon initially hiring him.  We even gave him a raise after the first week of him working based on his work ability.  After that, he was paid at the same rate for 5 consecutive weeks.  It was not until the 5th week that this employee had an issue with his pay and brought it to our attention.    Once I sat down and compared his notes to my records I realized that the error was on his part and not on ours.  This employee was calculating his pay at a rate that was totally unreasonable, instead of the rate that he had agreed on.  So once that was determined to be the error and was unresolvable because it was so unreasonable then we had no choice but have him leave.

Another comment listed states that we keep a gun on our premises.  It is not a crime to have a gun.  I have a pistol permit and am permitted to carry my gun on me.  It is strictly for my protection.  It is not anywhere that it can be accessed by my children, nor anyone elses.  My children are safe with me at all times.  So for that to be assumed upon is degrading to my character and unacceptable.

This person is WRONG in the situation and even more wrong for writing this complaint.  I keep records of everything here that will prove the truth in the situation.  I have no reason to lie and handled this situation head on, instead of avoiding it as he stated.