Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1188716

Complaint Review: StubHub - Nationwide

  • Submitted:
  • Updated:
  • Reported By: tony — castle rock Colorado
  • Author Not Confirmed What's this?
  • Why?
  • StubHub Nationwide USA

StubHub Softare glitch can cost you money Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had four tickets listed for sale on StubHub for World Series game 6 in Kansas City.  At 7:41 on October 28th, the day of the game, two of the tickets sold.  Due to a software glitch all four tickets were taken off the buyers' view and no tickets were showing available in my section.  I checked that section many times and there were never tickets available for sale the entire time (until 8:01 when I relisted them, but it was too late for them to sell). StubHub refuses to produce any documentation showing that buyers could see my tickets and they refuse to admit there might be a glitch in their system. I have made many calls an emails about this issue and finally talked to Justin, a supposed manager at StubHub.  I asked him if he wanted to keep a long standing customer who has never had a complaint over many years and he told me to take a hike.   Until they investigate their software problem this could happen to anyone who might want to split their tickets for sale.  Beware

This report was posted on Ripoff Report on 11/13/2014 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stubhub/nationwide/stubhub-softare-glitch-can-cost-you-money-nationwide-1188716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now