- Report: #1126725
Report - Rebuttal - Arbitrate
Complaint Review: SUDDENLINK BUSINESS
SUDDENLINK BUSINESSPO BOX 660365 DALLAS , Texas USA
SUDDENLINK BUSINESS SUDDENLINK SUDDENLINK BUSINESS SECURITY IS FAKE Texas
*Author of original report: CHAT WITH SUDDENLINK
*UPDATE Employee: Suddenlink Help
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FOR 5+ YEARS SUDDENLINK WAS OUR BUSINESS SECURITY MONITOR ONLY TO FIND OUT SUDDENLINK HAS BEEN CHARGING US FOR A SERVICE THEY DON'T EVEN OFFER NOR MONITER. THIS ENTIRE TIME MY SECURITY HAS NOT BEEN ACTIVE AND WHEN I TRIED TO GET A TECHNICIAN OUT TO MY BUSINESS THEY NEVER SHOWED UP. FINALLY ONE SHOWED UP BUT LET ME KNOW HE DIDN'T HANDLE BUSINESS SECURITY. GUESS WHAT ! THERE IS NO SECURITY I HAVE BEEN PAYING SUDDENLINK THIS ENTIRE TIME FOR THEM TO ONLY RIP ME OFF. I NOW HAVE SWITCH SECURITY AND CALLED SUDDENLINK TO CANCEL MY "SO CALLED SERVICE" AND I COUNTED HOW MANY TIMES I WAS TRANSFERRED WHICH WAS 13 TIMES FROM BILLING AND PAYMENTS TO HOME SECURITY TO BUSINESS CABLE BACK TO HOME SECURITY AND THEN BILLING. THEY KEPT TRANSFERRING ME BECAUSE THERE IS NO DEPARTMENT FOR BUSINESS SECURITY NOR DO THEY EVEN ADVERTISE. NO ONE CAN TALK TO ME AT THIS COMPANY AND I AM NOW FORCED TO PROCEED WITH LEGAL ACTIONS. THIS COMPANY IS A RIP OFF
This report was posted on Ripoff Report on 02/26/2014 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/SUDDENLINK-BUSINESS-/DALLAS-Texas-75266/SUDDENLINK-BUSINESS-SUDDENLINK-SUDDENLINK-BUSINESS-SECURITY-IS-FAKE-Texas-1126725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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