- Report: #1055888
Report - Rebuttal - Arbitrate
Complaint Review: Sullivan Tire Raynham , Ma
Sullivan Tire Raynham , Ma410 route 44 Raynham, Massachusetts USA
Sullivan Tire Raynham , Ma expensive prive for bad service and hidden charges Raynham Massachusetts
*Author of original report: Sullivan Tire resolution
*UPDATE Employee: Raynham Sullivan Tire Location
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Car went to the shop for hesitation and poor acceleration and an oil change . Friday May 31st was the date it was scheduled to be looked at.( I left the the car thursday night)Ok Friday at 3:30m PM no call yet, so i called and was told that the car was going in to be looked at right now and i would have a diagnosis and call before the close of business. no call. Saturday morning no call, so i call at 9:30 AM and am told it needs a tuneup and coil pack, i say what are we talking about 200.00 bucks??, "yup for the whole shebang" ...direct quote . I thought that was reasonable , but you guessed it.... about two hours later i'm told the job is $624( and they forgot about the oil change) bringing the price to $691.00. Part of the expanation was that there is no after market coil packs... I was later told there they don't use after market parts.. i think what the manager meant when he originally told me they don't have after market parts is that the garage doesn't have them and by implication doesn't use them. either way the work and parts are way overpriced . incidentally it's Saturday around 4:00 before i get the car back. manager does take off the oil change but here's the breakdown for the aggravation.
2 coil packs for 99 camry 279.98 ,spark plug wires 99.99 spark plugs 55.96 almost two hundred dollars worth of labor and something called a preventaive maintenace charge of 39.99 i didn't ask for that by the way .
I also was never asked if i wanted the old parts, though the invoice says i wished to discard old parts.. and that I refused a bunch of other work, some i did, some i didn't.
If you want hidden charges, false information on the invoice and poor service and conflicting information on how much the work costs,this is the place for you.
i needed the car the next day or i woulod have taken it outta there..
just so you don't think i'm a sullivan hater, i have been to this location before and was happy with their brockton location many years ago, but i won't be back and I suggest you stay away as well...
This report was posted on Ripoff Report on 06/03/2013 07:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sullivan-Tire-Raynham-Ma/Raynham-Massachusetts-02347/Sullivan-Tire-Raynham-Ma-expensive-prive-for-bad-service-and-hidden-charges-Raynham-M-1055888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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