Complaint Review: Summerwinds Resort Services LLC - Branson Missouri
- Summerwinds Resort Services LLC 3940 Green Mountain Dr Branson, Missouri U.S.A.
- Phone: 800-699-3250
- Web:
- Category: Resorts
Summerwinds Resort Services LLC Predatory sales practices on senior citizens Branson Missouri
*Author of original report: Summerwinds Resort Services LLC refunds money
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My mother was contacted by a representative of the SummerWinds sales office (out of Branson, MO) on October 30, 2008 concerning a vacation at the Stormy Point Village, after filling out a form for a chance to win a free trip. The sales representative repeatedly told her that she had won a mini vacation certificate allowing me to travel to Branson Missouri, and that it would cost only $139.00 for a 3 day 2 night stay. Feeling pressured she gave the representative of SummerWinds her credit card number, and was charged $139.00 on October 31, 2008 (based on her credit card statement).
After thinking about the pressured sales pitch a couple days later, she decided she did not want the vacation and called around November 4, 2008 to get a refund. She was told that she needed to speak with a Lucinda Waters in the reservation department in order to get the refund.
She wrote a letter requesting a refund and sent that to Lucinda Waters on November 5, 2008. She then called on January 3, 2009 and spoke with a Julie, who told her Lucinda Waters was not in. She called again on January 8, 2009 and spoke with a Joanne who also told her Lucinda Waters was not available to speak with her. She wrote another letter to Lucinda Waters requesting a refund, and sent it on January 14, 2009. She has not heard back from anyone at the SummerWinds office.
Paf3511
Denver, Colorado
U.S.A.
This report was posted on Ripoff Report on 02/28/2009 07:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/summerwinds-resort-services-llc/branson-missouri-65616/summerwinds-resort-services-llc-predatory-sales-practices-on-senior-citizens-branson-misso-429528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Summerwinds Resort Services LLC refunds money
AUTHOR: Paf3511 - (U.S.A.)
SUBMITTED: Wednesday, March 04, 2009
Summerwinds Resort Services LLC refunded the money they had charged to my mothers credit card.
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