- Report: #1170464
Report - Rebuttal - Arbitrate
Complaint Review: Sun Travel
Sun Travel270 Sparta Ave Sparta, New Jersey USA
Sun Travel take the money and run to steal away the customer's fun Sparta New Jersey
*General Comment: Sun Travel Scam
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Everything that happened to "Creole, Alabama" happened to us. First the $49 reservation fee per person then the $99 per person deposit. $296 total.
Being from Michigan, my wife and I dreamed of sunny San Francisco. When the original date was picked, it was apparently during a peak period and would cost more money. I researched online and could get the same vacation myself for half the price.
It seemed like any date we picked was during a peak period so I sent a list of dates that extended into the next year all the way to the end of the promotion (1 year). As it turned out, every single date I picked was during a peak period. It just made no sense.
Next, we tried going somewhere closer like Minnesota or Chicago. These places too, had additional fees attached to them. So I tried a place in Michigan where I could drive to in about 2 hours. This should cut out the airport fees and airline tickets, right? I found a nice hotel for $140 (over twice what we had already paid). I tried to get a one night stay without any additional fees and they still wanted to add more fees without any guarantee that we could even stay there.
I called the Sparta, New Jersery police department, which told me I had to start a complaint locally. I started a complaint locally and it looked like something was actually going to get done. When our local police called Sun Travel and looked at their website, he called me back and said they were a real business even though they do some "funny" things. Apparently the representative from Sun Travel told the police that we were trying to get a free vacation from them. (Excuse me! Isn't that what you were advertising?) They would have made $158 from us if we could have stayed in the Michigan hotel for one night. This seems like a pretty good profit if you asked me.
If anyone else has had issues with Sun Travel, it's time to band together and file a class action lawsuit!
This report was posted on Ripoff Report on 08/18/2014 07:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sun-Travel/Sparta-New-Jersey-07871/Sun-Travel-take-the-money-and-run-to-steal-away-the-customers-fun-Sparta-New-Jersey-1170464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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