Complaint Review: Sunnova - Houston Texas
- Sunnova 24 E. Greenway Suite 151 Houston, Texas USA
- Phone: 281-985-9900
- Web: www.sunnova.com
- Category: Electrical Services
Sunnova Worlds biggest scam Houston Texas
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Sunnova is the worlds leader in solar ripoff. False claims of production and savings. Now pay more for energy than without solar. Was told my system would produce 60kw to 65kw per day. System averages 35kw per day.
I signed up for service november 2014 and was told 60 darys to install. Nine months later system was installed. Should have been a clue of things to come. A few weeks after install the system quit working. Sunnova tells you that they monitor your system to make sure it's working. I had to call them to advise them that system was down. Two weeks later the Inverter was replaced. Afew weeks later the inverter smelled burnt and quit working again. Once again I had to inform Sunnova that the system was down. Inverter was replaced again a few weeks later.
When working the system average production was around 35kw. In an effort to solve production issues I made multiple calls to Sonnova and all I heard were excuses. (maybe cloudy, give it time) Since the cusomer portal was not working I had to take daily readings off of the inverter to check production. (not working now, how convenient) I also called the inverter manufacturer to ask why the inverter keeps failing. I found out that the inverter is over heating because it's mounted on the sunny side of the house. ( should not be) I now park my RV in front of it to protect it from fuul sun.
After over a year of trying to solve my issues I have realized that Sunnove just doesn't care. It looks like my issues will never be resolved. My advise, run far away from this company.
This report was posted on Ripoff Report on 09/26/2016 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sunnova/houston-texas-77046/sunnova-worlds-biggest-scam-houston-texas-1330117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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