• Report: #968285

Complaint Review: sunrise assisted living studio city

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  • Submitted: Mon, November 12, 2012
  • Updated: Mon, November 12, 2012

  • Reported By: orchetta — studio city California United States of America
sunrise assisted living studio city
4610 coldwater cyn blvd. studio city, California United States of America

sunrise assisted living studio city Crystalbelle, management No one cares, they take your money and lie about what they will do for your loved one studio city, California

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I moved my husband into Sunrise assisted living in studio city a year ago. He is young but has dementia..I was promised he would be cared for. I was told he would be brought down to meals if he forgot, brought into activities he enjoyed if he forgot, and if i paid extra, they would shave and shower and clean him.

 It never happened, I would call every day to get them to bring him down to meals, and to clean him.. sometimes it would be 5 oclock and he would still be unshaven, unshowered and had missed meals and or activities, because no one ever showed. Crystabelle in charge of caring for his cleaning needs, took notes on what I needed, what a joke, nothing I asked for was ever done, or at 5 if I called enough then he would be cleaned.. I asked David to make sure these things were done, and although he promised, it would last one day and then back to the non-caring  attitude..

no one cares.. that's the truth. They act like they will take good care of your loved one but all they do is take your money, bill for for things you have never had and turn the other way. I don't complain, it's not my nature, but after a year of this.. I can't stay silent anymore.. Do not think about admitting someone you love and care about in Sunrise Assisted Living in Studio City. It is a sad, unstaffed, uncaring facility. Save your money..

This report was posted on Ripoff Report on 11/12/2012 06:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/sunrise-assisted-living-studio-city/studio-city-California-91604/sunrise-assisted-living-studio-city-Crystalbelle-management-No-one-cares-they-take-your-968285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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