I'm posting this complaint on behalf of my mother and grandmother in hopes the illiterates at Sunrise Family of Companies will see this.
Several months ago my retired mother and grandmother, who is 89, began recieving calling calls from this company looking for a different individual who owed money to Publishers Clearing House. They have requested time and time again to have their phone number removed from this bottom feeder companies auto-dialer with no luck. They have explained they are NOT the party this company is looking for and still get calls every day mon-sat.
Regularly it's a man claiming his name is "John" with a very thick middle eastern accent demanding payment and making the usual threats. "We'll put a lein on your home or car, garnish pensions or freeze your bank accounts." And the ]ever popular "If you want me to stop calling pay the bill." He has refused to disclose the companies name or an extension where he can be reached, instead he hangs up when this info is requested. He has disclosed the actual debtors name, address and other personal information. Well guess what?
I finally got the companies information! Karmetic retribution is swiftly on it's way.
What I can't understand is how he can have all of the info on this woman and continue to call a phone number listed under a different name and address, or why the supervisors continue to allow it? He's gone so far as to tell my mother he doesn't care if he has the right person, he has A person with the same FIRST name and thats enough for him to continue calling.
And now the fun begins all over again. Filing with the FTC, BBb, Atty Gen. offices for WA and NY... If the calls continue, ALL information will be turned over to the media and a lawyer will be retained.
Several years ago I had this SAME experience with NCO financial, it took me TWO years to finally get that office of criminals to stop calling me. And what did they do? They sold the debt to ANOTHER company and supplied MY phone number to them and I got to pay for the number to be changed.