- Report: #1137171
Report - Rebuttal - Arbitrate
Complaint Review: Sunrise Student Loan Services
Sunrise Student Loan Services20002 N. 19th Ave, Building B, 2nd Floor Phoenix, Arizona USA
Sunrise Student Loan Services I WANT MY MONEY BACK Phoenix Arizona
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I signed up with Sunrise Student Loan Services on March 7, 2014, for them to lower my student loan payments. I made two installment payments of $166.63 each and have not received any of the promised material. I have been trying to reach someone at 855-803-1537 for the last two days, and all I get is "THANK YOU FOR CALLING, PLEASE CONTINUE TO HOLD FOR THE NEXT AVAILABLE AGENT" for 2 HOURS straight! At this point, I want my money back and want to stop payment of the last $166.33 for April 11, 2014.
This report was posted on Ripoff Report on 04/08/2014 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sunrise-Student-Loan-Services/Phoenix-Arizona-85027/Sunrise-Student-Loan-Services-I-WANT-MY-MONEY-BACK-Phoenix-Arizona-1137171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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