• Report: #1076983

Complaint Review: Suntide Credit Union

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  • Submitted: Mon, August 19, 2013
  • Updated: Mon, August 19, 2013

  • Reported By: jcj1941 — Three Rivers Texas
Suntide Credit Union
4401 S. Staples Corpus Christi, Texas USA

Suntide Credit Union Barbara, Branch Manager Brian, Loan Officer College Student Snowed Under in South Texas Corpus Christi Texas

*Consumer Comment: Your grandson is an Adult..

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August 2013

Approximately (7) seven months ago, my grandson who was 23 years old at the time, a full time student and was working part time was offered by his boss to let him take over the payments on her vehicle (a 2002 Ford Explorer). Her friend Barbara who works at Suntide Credit Union on Staples Street in Corpus Christi, Texas, offered to help finance his loan.

What my grandson's boss wanted was, unbeknownst to him, over the fair market value. Barbara, the branch manager, and Brian, his loan officer loaned my grandson the money for this vehicle willingly for exactly what his boss had asked for the vehicle. The amount loaned was well over the market value. He has paid on the vehicle for over (7) seven months, as well as paying for Full Coverage Insurance the entire time.

In August his vehicle was due for inspection and registration. The vehicle was taken and gotten the Inspection sticker. When he went to renew the license he was informed that the vehicle was not and had never been transferred into his name. He was further informed that it was still in his boss' name.

My husband and I spoke to Suntide Credit Union, with our grandson's permission and with him present. They stated that someone else did their title work and "they" must have "dropped the ball."

My grandson has never been happy with the vehicle and has spent a lot of money just keeping it running. He still owed more than the market value after (7) seven months of payments.

Brian and Barbara urged him to trade it in to some of the dealerships they work closely with and offered to give him credit for what he had paid towards the vehicle to date. The dealerships offered him less than what he owed (approximately $3,000 was offered). They also urged him to sign paperwork allowing them to put the vehicle into his name. They claimed he was to pay for the transfer but, had no paperwork stating such and had he was never sent notice of this claim or billed for the transfer.

He refused to do so and returned the vehicle to them the next day cleaned. detailed, along with the keys as to save them the towing fee, repossession fee and any additional fees they could and would have incurred had he not generously done so.

We are reporting what was done to him to every agency that was suggested to us by a legal representative. We have not hired a lawyer to date but, if he receives any grief over this matter we will definitely consider that option.

Sincerely,

A "hot" mad Texas grandmother


This report was posted on Ripoff Report on 08/19/2013 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Suntide-Credit-Union/Corpus-Christi-Texas-78411/Suntide-Credit-Union-Barbara-Branch-Manager-Brian-Loan-Officer-College-Student-Snowed-U-1076983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Your grandson is an Adult..

AUTHOR: Robert - ()

 Your Grandson has legally been an Adult for 5 years, and has been responsible for his own decisions...and the concequences of those decisons.  Yet, both him and apparently you somehow think that he can just walk away.

The amount loaned was well over the market value.

- The time to catch this was BEFORE your Grandson signed on the dotted line.  Your son had the opportunity(probably many) to do his own research as to the true value of the car.  The seller can ask any price they want, it is up to the seller to decide if they want to pay that price.  Obviously..your Grandson felt it was a fair price or he would have walked away.

So here is a question.  If the tables were turned...do you think the Boss has a right to come back to your Grandson and ask for more money if by chance they found out they sold the car for less than it's value? 

 

He has paid on the vehicle for over (7) seven months, as well as paying for Full Coverage Insurance the entire time

- Good for him..that is exactly what he was supposed to be doing when he got the loan.

The vehicle was taken and gotten the Inspection sticker. When he went to renew the license he was informed that the vehicle was not and had never been transferred into his name. He was further informed that it was still in his boss' name.

- Okay..this is the only point you may have a case.  However, since no one here knows the exact sitution it is hard to say if that is enough to just cancel the loan...but probably not.

 

repossession fee and any additional fees they could and would have incurred had he not generously done so.

- Oh yea your Grandson was real generous..in fact he was so generous he probably has screwed up his credit for many years to come.

 We have not hired a lawyer to date but, if he receives any grief over this matter we will definitely consider that option.

- Yea and here is the grief you are going to get.  Because it is a Reposession..yes even if he turned it in it still is considred a Reposession the car will be sold and because it is your Grandson's name on the Loan..your Grandson is still legally responsible for the remainder.  If he fails to pay that not only will he end up in collections, he may eventually be sued. 

I really hope that the legal representative isn't the one who told him to go turn in the car.  But if they were you may want to think about taking legal action against them instead..you may be more successful.

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