- Report: #1048883
Report - Rebuttal - Arbitrate
Complaint Review: SunTrust Bank
SunTrust Bank Greed is apparently a company core value Richmond Virginia
*Author of original report: Never Assumed Banks were bad
*Consumer Comment: Do not assume banks are bad
*Consumer Comment: Another ignorant rebuttal from the poster
*Author of original report: Another Ignorant Response
*Consumer Comment: Conflict
*Author of original report: Ignorant Rebuttal
*Consumer Comment: ahahaha
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I received a $10 prepaid visa gift card on April 20, 2013 as an incentive that had been purchased by Chevolet in January 2013. Because of the monthly inactivity fee the card's value by the time I received it was only $7.00 (3 months of the inactivity fee was waived) which I did not know about until I tried to redeem the card.
"The fee for purchasing a SunTrust MasterCard® or Visa® Gift Card is $3.95 per card. There is a $2.50 monthly inactivity fee, which begins in the 13th month following the last day of activity; and a $5 replacement fee if your card is lost or stolen. All fees are subject to applicable laws and regulations."
SunTrust made $6.45 on this card and Chevolet I'm sure bought at the very least 100 cards that were given out on April 20 for the test drive event and that alone is $645 of free money for SunTrust Bank. An abomination!!!
This is not my first time experiencing the greed of SunTrust Bank. My husband had an account with them and mistakenly overdrew his debit card by less than one dollar (about .95). He immediately contacted SunTrust after the transaction posted and tried to pay the .95 but SunTrust refused and charged his account a $45 overdraft fee - FOR .95!!!!!!
SunTrust is the most greedy bank I have ever encountered in my life and I will NEVER do business with them. I will in the future check where incentive gift cards are purchased prior to accepting any terms and if it is from SunTrust I will run far, far, away.
This report was posted on Ripoff Report on 05/06/2013 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/SunTrust-Bank/Richmond-Virginia-23285/SunTrust-Bank-Greed-is-apparently-a-company-core-value-Richmond-Virginia-1048883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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