• Report: #848238

Complaint Review: suntrust banks

  • Submitted: Sat, March 03, 2012
  • Updated: Fri, March 09, 2012

  • Reported By: amanda — jonesboro Georgia United States of America
suntrust banks
atlanta, Georgia United States of America

suntrust banks customer servc.put a fraud hold on my payroll chck,i work for a legal dept. and noone else @ my p.o.b had this happen,it wasnt there until i clld n a complaint,rep put hold onafter super.helpd me w/ p atlanta, Georgia

*Consumer Comment: Democrat or Charls?

*Consumer Comment: Reply to toe nut if this complaints has nothing to do with me then why do people bring me up in other peoples complaints you still don't get it so you're not smart as you claim to be

*Consumer Comment: Dagnaappit!

*Consumer Comment: BUCKWHEAT!!!

*Consumer Comment: Thanks Ronny

*Consumer Comment: I DID IT!!! I 'GOOGLED" WHAT KARL SUGGESTED.....

*Consumer Comment: COULDN'T CARE LESS POEM....

*Consumer Comment: KARL!!!!!!!!!!!!!!!!!!! MAJOR WEDNESDAY AFTERNOON ALERT!!!!!!!!!!!!!!!!!!

*Consumer Comment: Thanks Diogenes

*Consumer Comment: ROFLMAO

*Consumer Comment: That's right - all my fault

*Consumer Comment: Oh, Chuckles

*Consumer Comment: No until people stop causing me injustices and start treating me like a human being and treated me wrong i'll never go away i'm tired of it

*Consumer Comment: Chuckles go away

*Consumer Comment: I wish people would leave me the hell alone stacy has caused me nothing but trouble why people insist on making my life in misery i have no idea

*Consumer Comment: Here you are

*Consumer Comment: Hey Diogenes

*General Comment: Some information for you...

*Consumer Comment: The people on this site are nothing but a bunch of jerks they only care to get you upset to get a reaction out of you don't argue with the trolls

*Consumer Comment: wrong

*Consumer Comment: Amanda - please

*Consumer Comment: She has a comprehension problem too...

*Author of original report: Didn't the INSTRUCTIONS SAY TO ABBREVIATE?????

*Consumer Comment: Charles in Phenix City

*Consumer Suggestion: No Wonder!

*Consumer Comment: Could be Klingoneze...

*Consumer Comment: What language is this???

*Consumer Comment: I bet the author works as a collections agent...

*Consumer Comment: For sure

*Consumer Comment: What in the world?

*Consumer Comment: Really?

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Cust.serv.rep.put a FRAUD hold on my payroll chck,when i clld n a complaint about diff.issue,spoke with super.Sanchez,she hlpd w/prob.when i clld bck w/ ?? Concerng.issue REP.put the illegal fraud hold,b/c of my attitude,rep,very erognt,acted as if i knew nothng,I work for a legal dept.my co.has account w/ suntrust and all empl.chcks frm co.link,noone@my p.o.b hv this hold ive never had this happen and hold wasnt placed until after conv.w/ rep..Previous Conv.w/super.Sanchez assured prev.prob.about acct.was resolvd.there was NO SUCH HOLD or before heated conv.w/ rep.w/ this is unacceptble.what is the reason to have a bank accnt.if when funds are supp.to be made avail.Rep.puts a nonexistng.hold on funds tht were deposited and confirmed by Super.Sanchez would be avail.when chck posts,every pay period i deposit same payroll chck frm same co.which happens to be a Legal Dept. this cannot be legal,i want to know the reason for such accusations after prev.prob.was solved and super.confirmed funds were to be avail.next day.Should i persue further legal action..

This report was posted on Ripoff Report on 03/03/2012 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/suntrust-banks/atlanta-Georgia-30236/suntrust-banks-customer-servcput-a-fraud-hold-on-my-payroll-chcki-work-for-a-legal-dept-848238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 30Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Democrat or Charls?

AUTHOR: Ronny g - (USA)

The last reply was posted by "democrat"...but it seems to me it was chuckles? Hey Charls does "democrat" know you are using his sign on?
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I see you still don't get it that my name was mentioned & i didn't even say anything.  You are to "Dumb" & stubborn & ignorant to figure it out like with all the other so called "Smart People" out there.
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#3 Consumer Comment

Dagnaappit!

AUTHOR: voiceofreason - (United States of America)

I think all this back and forth with Charles has scared away the original poster. Dang! I really wanted to find out exactly what the story was about that paycheck.

The surest method of killing a good thread; The C&K Show, Charles and Karl.

I really think now they are one in the same, split personalities like Dr Jekkyl and Mr Hyde. Too much coincidence that their names are variants of one another.
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#4 Consumer Comment

BUCKWHEAT!!!

AUTHOR: Ronny g - (USA)

That is all.
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#5 Consumer Comment

Thanks Ronny

AUTHOR: Stacey - (U.S.A.)

and I quote again "I could care less" - seems Karl knows all like Chrieliuese and all those lovely psychics who defend their ror reports.  Sorry if I did not spell according to Karl's liking - got into a fight with my Ninja Chopper and I did not win!

Let me do the Charles - ahem - I refuse to let people put me down I stand by my posts You can't hurt me or make me go away

Did I get it right?
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#6 Consumer Comment

I DID IT!!! I 'GOOGLED" WHAT KARL SUGGESTED.....

AUTHOR: Ronny g - (USA)

And it did not seem to matter if STACEY could or could not give a rats a*s.

All I notice is this.... 

3465437
5440786
6757075
5656-08
-8867673
4535468
576768-80
54477
0-957674
9745753735
86467755
6479908
5647796
65859
6746580
-098564
134548
090486
768068-
64397986
6785757
-087867
89856753
87867
3568
0786757
9809578
4357486


Yeah I guess that hot mess is going to help consumers?
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#7 Consumer Comment

COULDN'T CARE LESS POEM....

AUTHOR: Karl - (USA)

is available at this website.

Just type in 839289 at this site and it appears as 'Consumer Comment #150' at Ripoff Report #839289.

Thank You

HER NAME IS STACEY- SHE SAID: "I COULD CARE LESS", BUT SHE SHOULD HAVE SAID: "I COULDN'T CARE LESS"
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#8 Consumer Comment

KARL!!!!!!!!!!!!!!!!!!! MAJOR WEDNESDAY AFTERNOON ALERT!!!!!!!!!!!!!!!!!!

AUTHOR: Ronny g - (USA)

..actually there is no alert. But thank you Stacey for giving me a good laugh. We need that every once in a while. 

Now..to continue with the nonsense.....
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#9 Consumer Comment

Thanks Diogenes

AUTHOR: Stacey - (U.S.A.)

I live to serve!  Cannot wait for Chrlesoiwjhto9gjwoiht witty response (he can't spell my name right so I can't spell his right). Maybe Karl can post another lovely poem about me!
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#10 Consumer Comment

ROFLMAO

AUTHOR: Diogenes - (USA)

Stacey, you crack me up !!!!  I can't wait for Charlie-the-Donkey-boy to post a response to THIS !!!!!
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#11 Consumer Comment

That's right - all my fault

AUTHOR: Stacey - (U.S.A.)

That Charls can't live a normal life!!! I put a spell on him in order that everyone and everything he came in contact with would rip him off!  That is my mission in life! I even quit my job and use my education monies to put the juju on you Charls! I even got the Republicans involved even though I am a Democrat!

Watch out! Mitt Romney is gunning for you! Newt knows your address and Rick Perry is gonna put the stupid on ya!

Jees - what a load of crap! 
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#12 Consumer Comment

Oh, Chuckles

AUTHOR: Lorenzen - (U.S.A.)

We have told you many many times - In order to be treated as a human, you first have to BE human.  And you're a Donkey-boy.  'Nuff said.
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#13 Consumer Comment

No until people stop causing me injustices and start treating me like a human being and treated me wrong i'll never go away i'm tired of it

AUTHOR: Charles - (USA)

I'll never go away until people stop causing me injustices.  I'll never go away i have every "RIGHT" to be here & you have no right to tell me to go away!. 
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#14 Consumer Comment

Chuckles go away

AUTHOR: Tagurit - (USA)

I wish people would leave me the h**l alone stacy has caused me nothing but trouble why people insist on making my life in misery i have no idea

Hey Stacey, Charls must really have a thing for you.  No where on this thread did you post and still he rants on about Stacey Stacey Stacey and never Lorenzen and Diogenes and others that remind him of all the prior posts he has lied on and then call him donkey boy.  He must be obsessed with you.

Why people insist on making my life in misery,  i have no idea. Why can't people leave the h**l alone.

Why Chuckie, come on we've told you numerous times before but you just can't seem to get it.  And BTW this thread has NOTHING to do with you.  So buzz off.

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#15 Consumer Comment

I wish people would leave me the hell alone stacy has caused me nothing but trouble why people insist on making my life in misery i have no idea

AUTHOR: Charles - (USA)

Why people insist on making my life in misery,  i have no idea. Why can't people leave the hell alone.
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#16 Consumer Comment

Here you are

AUTHOR: MochaG - (United States of America)

OK, I attempted to translate the original post...

Customer service rep. put a FRAUD hold on my payroll check, when I called in and complain about different issue. I spoke with [a] supervisor, Sanchez. She helped with the problem. When I called back [and talk] with ?? concerning [the] issue, [the] REP put the illegal fraud hold because of my attitude. [The] rep [was] very arrogant [sic] and acted as if I knew nothing. I work for a legal department. My company has [an] account with suntrust and all employees' checks from [the] company link, no one at my p.o.b [?] have this hold. I've never had this happen and [the] hold wasn't placed until after [a] conversation with [the] rep. Previous conversation with supervisor Sanchez assured [me that the] previous problem about [the] account was resolved. There was NO SUCH HOLD or before [the] heated conversion with [the] rep. This is unacceptable. What is the reason to have a bank account if when funds are supposed to be made available [but a] Rep. [can] puts a non existing hold on funds that were deposited and confirmed by supervisor Sanchez [that it] would be available when [a] check [is] posted. [better rephrase this sentence - What is the reason to have a bank account when a rep can put a non existing hold on funds that are supposed to be available and confirmed by the supervisor that it would be available when checks are posted?] Every pay period I deposit [the] same payroll check from [the] same company which happens to be a Legal Department. This cannot be legal. I want to know the reason for such accusations after previous problem was solved and [the] supervisor confirmed funds were to be available [the] next day. Should I pursue [sic] further legal action..

And I want to repost her reply without changing any thing.

I guess you don't understand what that means.!? To post enough letters of the word for the reader to understand the meaning...do u undrstnd now? Get a clue,and focus on the matter at hand.

Now, Striderq from Columbia has written a very good and helpful reply. Hope you follow the reply.

Anyway, here are my comments on your posts.

1) You said you want to post enough letters of the word for readers to understand the meaning. Do you mean post enough words and spelling instead? The grammar is also horrible, so those who are native English speakers may get confused easily. For me who is not from a native English speaking country looks at it as broken English which I see it everyday in my home country.
2) You said you are working in your company's legal department. I see... My work deals with attorneys and now I know where this type of erroneous is from. You who work in the legal department! For example, you abbreviate the word "arrogant" as "erognt" which is a mix between elegant and arrogant. The meanings of these two words are totally different. (another misspelled word is pursue as persue).
3) You confirm yourself as arrogant from your own post (in the original post and in your reply).

:)
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#17 Consumer Comment

Hey Diogenes

AUTHOR: Tagurit - (USA)

He just did under the name "Kev"
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#18 General Comment

Some information for you...

AUTHOR: Striderq - (U.S.A.)

Customer service reps can NOT place fraud holds. If they could and this happened in your situation, a call to a manager would have the hold released and the rep who placed it disciplined. The bank system will show who placed the hold.

You allude to a "previous problem" with the account. If the problem included any overdrafts this would cause the hold to be placed on large deposits. Even deposits similar/identical to ones made before the overdrafts.

You say that you have deposited checks for same amount before. Did you deposit this check with a walk up teller, through a drive up teller or through an ATM? If it was through an ATM, their system could be set up to place a hold for any check over a specific amount being deposited. This prevents people from saying they deposit a large check overnight, spend the money and then find there's no check when the ATM is serviced. Not saying you do this but explaining how bad people's actions affect everyone.

I would recommend speaking with your employer about direct deposit. Since you indicate the paying account is with the same bank as your account, I would think the bank could do direct deposits easily for your employer.
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#19 Consumer Comment

The people on this site are nothing but a bunch of jerks they only care to get you upset to get a reaction out of you don't argue with the trolls

AUTHOR: Kev - (USA)

Don't argue with the trolls on this site. Their main goal is to get your blood pressure in the danger zone because their is nothing you can do on the internet.  But when you ignore them they are like little demons throwing temper tantrum's.

There goal is to upset you.  Don't give them that type of power.
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#20 Consumer Comment

wrong

AUTHOR: Ramjet - (U.S.A.)

No where does it say to abbreviate.

The topic at hand is unknown because of your illiterate report. Get a first grader to assist you.
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#21 Consumer Comment

Amanda - please

AUTHOR: Tagurit - (USA)

Dearest Amanda, it does not say abbreviate everything.  Posting gibberish no one can understand does not put you in a position to be helped.   Even accounting for abbreviations we've not been able to make sense of your post.  It would help if you could explain a few things such as:

1.  Do you have a bank account at SunTrust?   Does your employer?

2.  What reason were you given by customer service for why a fraud alert was put on your payroll check?

3.  If you have a bank account at SunTrust, is your payroll check deposited directly into this account?

4.  If the answer to #3 above is yes, did you attempt to withdraw these funds from the account immediately after the deposit.  The reason I ask this is that for new payroll, banks typically like to see a few of these clear with no issues before they make the funds available immediately after the deposit.

Clarification of the above can help us help you figure out what is going on and assist if possible and let you know if legal is an appropriate next step.  So, please don't blame the respondents for not understanding your original post.  The best way to get real help on this site is to ask for it in articulate well thought out posting with all of the relevant facts and using proper spelling and syntax so everyone can follow along.
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#22 Consumer Comment

She has a comprehension problem too...

AUTHOR: MovingForward - (USA)

No, it said to keep the report "brief", not to abbreviate...lol
Go back to school and this time take your education seriously. You won't be able to handle everyday tasks if you don't take the time to get a proper education. Exhibit "A" is your original post.
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#23 Author of original report

Didn't the INSTRUCTIONS SAY TO ABBREVIATE?????

AUTHOR: amanda - (United States of America)

I guess you dont understand what that means.!? To post enough letters of the word for the reader to understand the meaning...do u undrstnd now? Get a clue,and focus on the matter at hand
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#24 Consumer Comment

Charles in Phenix City

AUTHOR: Diogenes - (USA)

Hey, Chucklehead, how come you're not chiming in on this report ??  After all, Suntrust is one of the many many financial institutions you tried to rip off, isn't it ??  Come on and tell us again how they mistreated you because you tried to skip out on your car payments, Donkey-boy.
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#25 Consumer Suggestion

No Wonder!

AUTHOR: Larry - (U.S.A.)

If an illiterate person asked me to cash a check I, too, would assume that it was a fraudulent instrument.  Save the text messaging lingo for the cell phone with your friends.  Using text messaging here just makes you look really, really stupid.
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#26 Consumer Comment

Could be Klingoneze...

AUTHOR: Ronny g - (USA)

I am looking for Lt. Worf to help translate.
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#27 Consumer Comment

What language is this???

AUTHOR: Stacey - (U.S.A.)

Is is the worst shorthand ever or Klingon??? I don't have a clue what the OP is saying!
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#28 Consumer Comment

I bet the author works as a collections agent...

AUTHOR: MovingForward - (USA)

His report looks like the shorthand notes that collectors use. Beside he said he works for an "attorney" and no attorney I work with would put up with that kind of spelling, grammer or sentence structure for any type of document, much less a public post.

So, original author, which collections agency do you work for that has so many problems with bounced checks that other banks won't honor payroll from them?
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#29 Consumer Comment

For sure

AUTHOR: Lorenzen - (U.S.A.)

I tried reading through that illiterate gibberish twice, and STILL don't know what the OP was trying to say.  Not even Charles down in Phenix City is this bad ( though he does come close ).  My guess is that the OP's school system closed down when he/she was in the 2nd grade, and never re-opened.  Either that, or the OP is just a complete moron.  Take your pick.
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#30 Consumer Comment

What in the world?

AUTHOR: Ramjet - (U.S.A.)

What in the world is going on?  Are all the illiterate people just gravitating to this site or are that many people illiterate?

I can't believe how many reports are almost impossible to comprehend.  Everyone makes typos now and then but this is horrendous.

I've never been a teacher but I did work at a school system for 10 years.  People this illiterate did not graduate and my system was not some elite private school.  It was actually in a very low income area. I would not guaranty that an aberation didn't slip through but it would be very rare.  I have a brother-in-law this illiterate but he dropped out of school in the 7th grade.

I swear my 1st grade grand daughter can write better than these people.

These people must be dropouts or they just don't pay any attention to what they type.
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#31 Consumer Comment

Really?

AUTHOR: RC86 - (USA)

Your spelling and grammar is horrible. I have a hard time believing you work for a legal department.
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